Customer Success Manager
Indexed description
Wise Customer Success Manager 8 Hours AgoSaved Hybrid Austin, TX, USA Senior level Senior levelFintech • Mobile • Payments • Software • Financial ServicesOwn operational strategy, performance, and volume retention for enterprise banking and fintech partners. Lead cross-functional initiatives, incident resolution, data-driven business reviews, process improvements, and partner success plans. Analyze payment operations, resolve recurring issues, influence product roadmaps, and build relationships with senior stakeholders. Collaborate with account management, product, technology, legal, compliance, and implementation teams to improve transfer success, reduce operational friction, and enable partner growth.Top Skills: AchAmlAPIsKycPsd2RtpWebhooksWire
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