Sr. Dir., Portfolio Management (Connected Customer Experience/PMO)

ServiceNow Sr. Dir., Portfolio Management (Connected Customer Experience/PMO) An Hour AgoSaved Hybrid Santa Clara, CA, USA 230K-403K Annually Senior level 230K-403K Annually Senior levelArtificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • AutomationLeads a strategic portfolio of enterprise programs and projects supporting Connected Customer Experience within Digital Technology. Oversees portfolio governance, prioritization, risk management, performance reporting, value realization, capital planning, and executive communication. Manages and develops Program and Project Managers, drives delivery excellence and PMO transformation, and ensures initiatives align with organizational strategy, measurable outcomes, and return on investment.Top Skills: AgileOkr FrameworksSafeServicenow