Head of Amazon & Marketplace

Join a dynamic growth marketing agency where precision meets creativity At STERRY, we're not your average marketing agency—we're the rocket fuel behind crowdfunding and e-commerce success. Since day one, we've helped clients generate over $100 million in trackable online revenue through strategies rooted in measurable performance. Role Summary Owns the company's presence and revenue performance across third-party marketplaces (primarily Amazon, but also Lazada, Shopee, TikTok Shop, etc.). Responsible for strategy, operations, profitability, and growth of all marketplace channels. Department: E-Commerce / Digital Sales Reports to: CEO / Head of E-Commerce Key Responsibilities Strategy & Growth - Define and execute the marketplace channel strategy aligned with overall business goals - Identify new marketplace opportunities and lead expansion into new platforms - Own revenue and margin targets for all marketplace channels Amazon Operations - Manage Seller Central / Vendor Central account health and performance metrics - Oversee product listings, A+ content, and brand store - Lead Amazon advertising (Sponsored Products, Brands, Display) and manage ad spend/ROAS - Handle FBA logistics, replenishment planning, and IPI score management Catalog & Content - Own listing optimization (titles, bullets, descriptions, keywords, images) - Coordinate with marketing/creative teams for content production - Manage pricing strategy including competitive repricing Commercial & Financial - Manage marketplace P&L — track fees, ad spend, COGS, and net margin - Report on key metrics: revenue, conversion rate, ACOS/TACOS, BSR, Buy Box % - Identify and resolve profitability leaks (returns, chargebacks, fee structures) Team & Cross-Functional - Manage a small team (marketplace specialist, content coordinator, ads analyst) - Collaborate with supply chain for inventory forecasting - Work with finance on reconciliation and marketplace payouts Why Join STERRY? We’re a global, fast-moving agency that’s obsessed with pushing creative and digital boundaries. You’ll work alongside a diverse and collaborative team, and the support to help you grow. If you're ready to make an impact and grow your skills in a collaborative environment, we encourage you to apply!

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