Head of Enterprise Customer Success

Zocks Head of Enterprise Customer Success Reposted YesterdaySaved Remote US 180K-220K Annually Senior level 180K-220K Annually Senior levelArtificial Intelligence • Fintech • Machine Learning • Natural Language Processing • Software • Business Intelligence • Financial ServicesLead and scale the enterprise customer success function for Zocks, managing a team of Enterprise CSMs to drive adoption, value realization, renewals and expansion with large RIAs, broker-dealers, banks and financial firms. Build playbooks, metrics, and cross-functional partnerships while personally engaging executive stakeholders to ensure measurable customer outcomes.