Customer Success Manager, Retail - Dedicated

Toast Customer Success Manager, Retail - Dedicated Reposted 38 Minutes AgoSaved Remote US 80K-90K Annually Junior 80K-90K Annually JuniorCloud • Fintech • Food • Information Technology • Software • HospitalityServes as the primary customer advisor for Toast’s retail SaaS customers, driving product activation, adoption, retention, referrals, and revenue growth. Builds customer relationships, recommends products, demonstrates POS functionality, facilitates training, troubleshoots basic issues, identifies expansion opportunities, and collaborates with Sales, Product, Operations, Care, Education, and Professional Services. The role also develops scalable workflows and playbooks for a growing retail customer segment and requires up to 10% local travel.Top Skills: Google WorkspaceMS OfficeSaaSSalesforce CRMSlackToast Pos