IT Project Manager (APPSW)

Summary

The Smithsonian Institution is the world's largest museum, education, and research complex, with 21 museums and the National Zoo. This position is located in Facilities Management Systems, System Modernization, Office of the Chief Information Officer (OCIO), Office of Under Secretary for Finance and Administration (OUSFA), Smithsonian Institution (SI).

Duties

• The IT Project Manager (APPSW) is responsible for overseeing one or more SI units' technical systems portfolios and acts as the primary liaison between OCIO and other SI units. In this position, you will: Engage in full S/SDLC management (planning, analysis, design, development, deployment) of complex automated information systems supporting facilities and physical security. Direct technical activities of staff and contractors across modern environments (hybrid-cloud, SaaS, AI/ML, DevSecOps). Work closely with user organization leadership, technical advisory councils, and diverse functional stakeholders (space planners, leasing admins, facilities managers). Standardize business processes and integrate them into supported applications while ensuring data privacy and assurance policies. Develop and negotiate statements of work (SOW), task orders, and acquisition documentation. Evaluate contractor performance, establish management controls to ensure charges are fair, and verify delivery within scope, budget, and federal regulations. Provide expert technical support in implementing major aspects of the unit-implemented software, particularly IBM Maximo Application Suite (MAS) and IBM TRIRIGA. Collaborate with DevSecOps resources on data exchange architecture between legacy systems using modern development tools, databases, and reporting frameworks.

Qualifications

Experience: You qualify for this position if you have one year of specialized experience equivalent to at least the GS-13 level in the Federal Service. For this position, specialized experience is defined as experience 1. Experience applying IT project management principles and full systems/software development lifecycle (S/SDLC) methodologies to plan, design, and deploy large-scale enterprise automated information systems (AIS). 2. Technical experience implementing, configuring, or maintaining commercial-off-the-shelf (COTS) Enterprise Asset Management (EAM) or Integrated Workplace Management Systems (IWMS)—specifically IBM TRIRIGA or IBM Maximo Application Suite (MAS). 3. Experience acting as a primary technical liaison or contract technical representative (e.g., COR/COTR) to coordinate business requirements across diverse stakeholder groups and monitor vendor performance. In addition to meeting the Specialized Experience for all positions individuals must have IT-related experience demonstrating each of the competencies listed below: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Decision Making - Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change. Information Management - Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems. Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Teamwork - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals. Technical Competence – Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues. Your resume must be no more than two (2) pages and should clearly demonstrate how your experience aligns with the responsibilities and specialized experience required for this position. Do not copy language directly from the vacancy announcement, as you will be deemed ineligible for consideration. Instead, provide detailed, descriptive information about your actual experience. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. In an effort to streamline our hiring process, SI employees whose current position of record is in the same job series 2210 and who are in a Federal competitive as this advertised position, are not required to submit a transcript with your application package. However, if selected, you will be required to provide a copy of your transcript before your start date in the position.

Requirements

Conditions of Employment Qualification requirements must be met by the closing date of the announcement. For information on qualification requirements, see Qualification Standards Handbook for General Schedule Positions on OPM website.

Key requirements

• Pass Pre-employment Background Investigation
• May need to complete a Probationary Period
• Maintain a Bank Account for Direct Deposit/Electronic Transfer
• Males born after 12/31/59 must be registered with Selective Service.

Evaluations

Your resume will be used to evaluate your experience, education, and/or training that address the competencies below: 1. Mastery of project management methodologies and techniques for advanced computer applications. 2. Expert skills in IT systems design and architecture, sufficient to design, develop and manage secure systems that meet evolving business mission requirements and that enhance existing IT landscape and architecture. 3. Knowledge of systems security practices and policies (NIST Risk Management Framework Rev. 5). 4. Expert knowledge of AI technologies and architecture, common enterprise use cases of AI and proficiency in its use across common enterprise use cases. 4. Expert knowledge of multiple facility management business concepts, standards and operations to include property portfolio, space management and utilization, CAD drawings, leasing, geo-spatial, project management building asset and inventory management, facilities operations and maintenance. 5. Ability to communicate orally with many types of audiences and at various levels within the organization to support and forward business and IT objectives. 6. Ability to communicate in writing both to various audiences on IT issues and to prepare technical proposals and/or statement of work in accordance with contracting laws, policies, regulations and practices. 7. Knowledge of competing facilities management software to evaluate alternative solution feasibility. 8. Expert knowledge of IBM TRIRIGA (v10.7–11.6), IBM Maximo (v7.61–9.0), or IBM Maximo Application Suite (v9.1 or higher) 9. Expert knowledge of enterprise AI technologies, architecture, and common use cases. 10. Proficiency in web/data programming languages (SQL, XML, HTML, YAML, JSON, JavaScript/TypeScript) and reporting tools (Tableau, BIRT, Cognos). Applicants who meet or exceed minimum qualifications will be assigned to one of three category groups based on job-related criteria: Best Category - Meets the minimum qualification requirements and excels in most of the job related competencies above. Better Category - Meets the minimum qualification requirements and satisfies most of the job related competencies above. Good Category - Meets the minimum qualification requirements, but does not satisfy most of the job related competencies above to a substantive degree. This category rating process does not add veterans' preference points or apply the "rule of three", but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. A selecting official may make selections from the highest quality category (Best Category) provided no preference eligible in that category is passed over to select a non-preference eligible in that category unless the requirements of 5 U.S.C. 3317(b) or 3318(b) are satisfied. Preference eligibles who meet minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category, except when the position being filled is scientific or professional at the GS-9 grade level or higher. Applicants who have not submitted a resume in the USAjobs system and/or have not answered all of the vacancy questions will not be considered for this position. You may preview questions for this vacancy.

How to apply

Click on the "Apply Online" button on the upper right side of the page. Please Note: You must apply for this position online through the 'Apply Online' button and submit required supplemental documents (if they are relevant to you). Your resume must be no more than two (2) pages. You may submit required documents by uploading them online during the application process. The complete application package, including any required documents, is due in the Smithsonian Office of Human Resources on the closing date of the announcement by 11:59 PM Eastern Time. If you are unable to apply online, paper applications may be accepted with prior approval of the Contact Person listed below.

What to expect next

At the end of the application process, you will be able to create and save a PDF file that contains your responses to the assessment questions. You may save this file as initial receipt of your application. After the job announcement closes, you will receive an email from the Smithsonian with confirmation of receipt. The Smithsonian receives many applications for each job. Each application is reviewed carefully which may take a few weeks. We will send you an e-mail to update you as we go through phases of the application review process. You may also check your application status by logging into www.usajobs.gov and selecting the tab "My USAJOBS;" e-mailing [email protected]; or by contacting the Office of Human Resources Representative listed. Additional Information: Tips on applying for Smithsonian jobs are available at www.sihr.si.edu/jobs.cfm. The Smithsonian does not pay relocation expenses but recruitment incentives may be authorized. The Smithsonian Institution is an equal opportunity employer. Additional information can be found on our website at (www.si.edu/oeesd).

Required documents

Important Note: The review of your resume will determine your final rating and should provide sufficient information regarding how your education and experience relate to this position, including the major duties and qualifications criteria listed. Your application package should include the following documents: Resume - Your resume can be uploaded and attached to your application or created using the USA Jobs on-line resume builder. Ensure your resume contains the job title (including the occupational series and grade if it is Federal), job-related qualifications, starting and ending dates (month and year), and hours worked per week, for each employment period. It is your responsibility to ensure all information is submitted. Failure to include this information may result in disqualification for the position. For assistance with creating a resume, please click USAJOBS Help Center - How do I write a resume for a federal job? Proof of Veteran's Preference - DD214 (Member 4 Copy), if you are a veteran. Additionally, applicants claiming 10-point preference must complete Standard Form (SF) 15, Application for 10-Point Veteran Preference, as well as additional documentation required by the SF-15, such as a VA letter. Unofficial school transcripts, if the position has an education requirement or if you are using education to qualify. If selected for the position, you must provide an official transcript before appointment. Proof of U.S. accreditation for foreign study, if applicable.

Benefits

The Smithsonian offers a comprehensive benefits package that includes, in part, vacation and sick leave, holidays, health/life insurance, accident insurance, and excellent retirement program options. Please see Benefits at https://www.si.edu/OHR/benefits for a complete description. Flexible Spending Accounts - https://www.fsafeds.com/ Health Insurance - http://www.opm.gov/insure/health/index.asp Leave - http://www.opm.gov/oca/leave/index.asp Life Insurance - http://www.opm.gov/insure/life/index.asp Long Term Care Insurance - http://www.ltcfeds.com Retirement Program - https://www.opm.gov/retirement-services/

Other information

This position is included in the bargaining unit. Recruitment Incentive: Recruitment incentive(s) may be authorized for this position. However, approval for incentives are contingent upon various availability. If authorized, certain incentives will require the incumbent to sign a service agreement to remain in the Federal government for a certain time period. Note: This statement does not imply nor guarantee an incentive will be offered and paid. Selections may be made for vacancies across the Smithsonian Institution (SI). By applying to this position, you agree to allow your application and other personal information to be shared with one or more SI hiring officials for employment consideration for same/similar positions within the location(s) identified in this announcement. ATTENTION: Due to the large number of qualified applicants for positions of this type, this job announcement will close at 11:59 pm Eastern Time on either: (A) The closing date listed above or (B) The date that 100 applications are received; whichever occurs first. If the announcement closes on the date that 100 applications are received, all applications submitted by 11:59pm that day will be given consideration, including those in excess of 100.