Inside Client Success Manager

Cox Enterprises Inside Client Success Manager 19 Hours AgoSaved Remote or Hybrid IL, USA 34K-85K Annually Mid level 34K-85K Annually Mid levelArtificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • CybersecurityManages a portfolio of automotive dealer clients, focusing on retention, churn reduction, revenue growth, upselling, and cross-selling Cox Automotive products. Responsibilities include forecasting, account performance analysis, monthly business reviews, marketing and ROI consulting, onboarding advocacy, issue routing, Salesforce administration, and revenue collection. The role requires strong automotive dealer relationship management, sales, analytical, presentation, and digital marketing skills.Top Skills: Analytical Data PlatformsCrm SystemsExcelMicrosoft Office SuiteMicrosoft OutlookMicrosoft PowerpointMicrosoft WordSalesforceVirtual Demonstration Software