Senior Operations Strategy & Enablement Manager

Bestow Senior Operations Strategy & Enablement Manager 8 Hours AgoSaved Remote or Hybrid US 80K-100K Annually Senior level 80K-100K Annually Senior levelBig Data • Fintech • Information Technology • Insurance • SoftwareOwn operational reporting, diagnostic analysis, capacity planning, platform administration, system changes, process improvement, and cross-functional program execution. Partner with Product, Engineering, workforce planning, vendors, training, and quality teams to improve operational performance. Lead accountability mechanisms, roadmap alignment, AI and automation initiatives, and scaled delivery while mentoring teammates and influencing without formal authority.Top Skills: Advanced ExcelAIContact Center And Telephony PlatformsCRMGoogle SheetsLlm ToolsRingcentralSalesforceSQLTableauTicketing SystemsWorkforce Management Tools