Relationship Manager, CX

Gusto Relationship Manager, CX 3 Hours AgoSaved Easy Apply Remote or Hybrid Denver, CO, USA Easy Apply 69K-84K Annually Mid level 69K-84K Annually Mid levelFintech • HR TechOwn Tier 2 support and B2B customer relationships for retirement plan sponsors. Resolve complex inquiries, drive retention, educate customers, analyze client data, troubleshoot technical issues, and advocate for product and process improvements. Collaborate with Sales, Product, Engineering, and Operations while maintaining accurate records and delivering thoughtful, efficient customer experiences using support platforms and AI tools.Top Skills: Ai ToolsCrm SoftwareGongGoogle WorkspaceIntercomJIRAZendesk