Escalations Representative - Legal Services Phone Team

Wells Fargo Escalations Representative - Legal Services Phone Team 3 Hours AgoSaved Hybrid Tempe, AZ, USA Junior JuniorFintech • Financial ServicesSupport internal and external customers with complex financial-services inquiries and complaints. Investigate issues, process transactions, assess regulatory and legal risks, classify cases, and resolve disputed matters through negotiation or settlement. Escalate non-routine concerns, interpret legal documents, and maintain compliance with company requirements. The role follows a hybrid schedule in Tempe, Arizona, with occasional overtime and a weekday afternoon shift.Top Skills: 1Llg1SumCivColumbiaHoganMicrosoft AccessExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft WordSdd