Senior Client Success Manager

Navan Senior Client Success Manager An Hour AgoSaved Easy Apply Remote or Hybrid USA Easy Apply 110K-120K Annually Senior level 110K-120K Annually Senior levelFintech • Information Technology • Payments • Productivity • Software • Travel • AutomationOwn strategic relationships with complex enterprise clients, serving as a trusted executive advisor and voice of the customer. Lead migrations from legacy travel-management technology to Navan, including scoping, implementation, go-live, and hypercare. Drive adoption, retention, compliance, training, health checks, business reviews, risk mitigation, and churn prevention. Partner with Product, Engineering, and Sales on feedback, enhancement requests, and escalations while managing stakeholder alignment and change resistance.Top Skills: Legacy R&M TechnologyNavan Platform