Akeneo
Builtin · Indexed 2026-08-21
Product Support Analyst
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Indexed description
Akeneo Product Support Analyst YesterdaySaved Hybrid Boston, MA, USA Mid level Mid leveleCommerce • Information Technology • Marketing Tech • SoftwareProvide functional and technical support for Akeneo’s SaaS product through Jira Service Desk. Investigate issues using Datadog logs and Postman API calls, coordinate bug qualification and patch releases, resolve customer requests end to end, improve documentation, support on-call duties, test product updates, and communicate customer feedback across global product teams.Top Skills: AkeneoAPIsDatadogGitJira Service DeskPostmanSaaS
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