Senior Assigned Support Engineer (AMER)

GitLab Senior Assigned Support Engineer (AMER) YesterdaySaved Easy Apply Remote 2 Locations Easy Apply 126K-214K Annually Senior level 126K-214K Annually Senior levelCloud • Security • Software • Cybersecurity • AutomationProvide advanced technical support for GitLab’s largest customers, troubleshooting complex Linux, GitLab, CI/CD, infrastructure, and integration issues. Build customer relationships, resolve critical incidents, collaborate with Product, Development, Infrastructure, Customer Success, and Sales teams, create reusable support documentation, share knowledge, and participate in hiring. The role requires strong Linux systems expertise, scripting ability, debugging skills, and familiarity with Kubernetes and serverless technologies.Top Skills: BashCi/CdGitlabKubernetesLinuxMvc FrameworksRubyRuby On RailsServerless PlatformsStraceZendesk