Customer Success Systems Manager

Legora Customer Success Systems Manager YesterdaySaved In-Office New York City, NY, USA 124K-146K Annually Mid level 124K-146K Annually Mid levelArtificial Intelligence • Legal Tech • SoftwareOwn and administer Legora’s post-sales systems, including Intercom, Skilljar, Claude, Notion, Clay, Sana, and Granola. Design automations and data connectivity, maintain system reliability and data integrity, resolve tool issues, partner with IT, Data, Product, and AI Enablement, and train post-sales teams. The role leads tool rollouts, migrations, documentation, workflow design, and responsible AI adoption as an individual contributor.Top Skills: ClaudeClayGainsightGranolaIntercomNotionSalesforceSanaSkilljarZendesk