IT Contract Manager

Job Description And Duties

Under the general direction of an Information Technology Manager I (ITM I), the Information Technology Specialist II (ITS II) serves as the IT Contract Manager within the Office of Information Services (OIS), Project Management Office (PMO). The incumbent independently performs advanced-level technical and analytical work in support of the full lifecycle management of enterprise information technology (IT) contracts, professional services agreements, cloud computing and Software-as-a-Service (SaaS) / Platform-as-a-Service (PaaS) arrangements, data and analytics platform contracts, and system integration agreements. The position provides authoritative consultation and analytical support to program teams, executive leadership, procurement offices, legal counsel, enterprise architects, and information security staff in matters pertaining to IT procurement governance, vendor performance management, contract compliance, deliverable oversight, and risk management. The ITS II coordinates closely with the California Department of Technology (CDT), the Department of General Services (DGS) Procurement Division, and departmental oversight entities to ensure adherence to the State Administrative Manual (SAM), State Contracting Manual (SCM), Statewide Information Management Manual (SIMM), and applicable California Government Code provisions governing State IT procurement and contracting.

DIR does not participate in E-Verify.

This posting may be used to fill future vacancies in accordance with 2 CCR

• 249.3

To be considered for this Information Technology Specialist II job opportunity, applicants must be either reachable on an employment list, have transfer eligibility or have reinstatement eligibility. To take the exam and gain employment list eligibility, please click here to access the exam bulletin:

https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=1751

You will find additional information about the job in the Duty Statement .

Working Conditions

This position is located at: 2180 Harvard Street, Suite #160; Sacramento, CA 95815.

Work is performed primarily in a standard office environment with the possibility of remote work as authorized under departmental telework policies and applicable collective bargaining agreements. The incumbent may be required to attend in-person meetings, vendor presentations, and State facility visits within California on an as-needed basis. Standard office equipment including computers, monitors, printers, and telecommunications devices are used on a regular and recurring basis. Assignments may involve deadline-driven deliverables and concurrent multi-project workloads requiring effective time management and prioritization.

Special Requirements

Please include a Statement of Qualifications (SOQ) that answers the following questions below. Your response should be typed in Arial 12 point font and no more than two pages in length. Resumes will not be considered a substitute for the SOQ and failure to follow the instructions may result in disqualification.

• Describe your experience managing complex contracts within a highly regulated environment (such as California state service or similar public agency frameworks). Specifically, how do you ensure compliance with required terms and conditions (e.g., DGS General Provisions, IT Cloud Special Provisions, or University Terms), and what steps do you take when a contract requires an amendment or line-item budget reclassification?
• Provide a specific example of a time you managed a vendor whose deliverables were falling short of contractual benchmarks or Service Level Agreements (SLAs). What mechanisms did you use to track their performance, how did you communicate the deficiency to the vendor, and what was the ultimate outcome?
• Vendor management often requires balancing strict policy enforcement with maintaining a collaborative working relationship. Describe a situation where you encountered a significant contractual dispute or billing discrepancy with a vendor. How did you approach the resolution process to protect the agency's interests while keeping the project on track?

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 8/26/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Industrial Relations

Cert Mailing Address Sacramento

Attn: Human Resources/Certs Unit

1416 9th Street, 13th Floor

Sacramento , CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Industrial Relations

Cert Drop Off Address Sacramento

Human Resources/Certs Unit

1416 9th Street, 13th Floor

Sacramento , CA 95814

08:00 AM - 04:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - Please see Special requirements section of the posting for instructions on the Statement of Qualifications.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.