Business Operations Analyst II

This position may be eligible for a telework opportunity in accordance with departmental policies and operational needs. Beginning July 1, 2026, employees will be required to work in-person at least four (4) days per week in alignment with Executive Order N-22-25. Additional in-office days may be required based on operational needs.

• The office is located at 1810 16th Street, Sacramento
• All employees (including OPT students) must provide valid work authorization per Form I-9.
• Please note, CalHR does not provide sponsorship and is not an E-Verified employer.

Why join CalHR?

The California Department of Human Resources (CalHR) is the pillar of human resources management for all state employees. Our success is made possible by the hard work of more than 400 CalHR team members who serve as trusted advisors to our strategic partners and the public. If you are interested in providing exceptional human resource services and guidance, CalHR is the place for you. By joining our team, you’ll have the opportunity to make a meaningful impact while working alongside passionate professionals. Get to know us more here!

CalHR employees are excluded from bargaining and are eligible to receive enhanced benefits, such as CoBen benefit allowance, employer paid life insurance, additional vacation/annual leave, and are not subject to State Disability Insurance payroll withholding.

This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team, apply today!

About This Role

Do you love turning ideas into action, keeping things organized, and solving problems with both logic and creativity? Are you someone who thrives in a fast-paced, team-oriented environment- where communication, collaboration, and resilience are key?

If so, we want to hear from you! We’re looking for a detail-driven professional who brings strong planning, documentation, and communication skills to the table. In this role, you'll help shape programs, support high-level decision-making, and ensure projects and contracts are executed smoothly and efficiently.

Under the general direction of the Workforce Development Division (WDD) Operations Supervisor II, the Analyst II provides overall WDD operational support to include, but not limited to administration, logistical support, coordination, program scheduling, customer service, program analysis, fiscal and business operations support, as well as program communication.

You will find additional information about the job in the Duty Statement.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• ANALYST II

Classification:

ANALYST II

$6,212.00 - $7,775.00 L/month

• New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Special Requirements

All interested applicants are required to submit a Statement of Qualifications (SOQ). Please provide direct responses to each of the numbered items listed below. Applicants must number and include the full text of the SOQ items in their response. Please include specific examples of your education, training, and/or experience. SOQs should be limited to a maximum of three (3) pages, single-spaced, twelve-point Arial font.

• Contracting / Procurement Experience: Tell us about a time you supported a purchasing, contracting, or vendor-related process. What was your role, and how did you help ensure the work was completed correctly and on time?
• Budget / Fiscal Reconciling Experience: Describe an example where you reviewed spending against a planned budget and identified or corrected an issue such as an inaccurate invoice or a mismatch in recorded amounts.
• Data Integrity & Actionable Insights: Share a project where you found an error or inconsistency in a dataset and took steps to correct it. How did you communicate your findings, and what actions resulted from your work?
• Process Improvement / Policy or SOP Development: Tell us about a time you improved a workflow, guideline, or procedure. What problem did you identify, what changes did you make, and what was the impact?

Note: Applicants who do not follow these instructions may be disqualified from the selection process. Cover letters and resumes do not take the place of the SOQ.

Required Application Package Documents

The Following Items Are Required To Be Submitted With Your Application. Applicants Who Do Not Submit The Required Items Timely May Not Be Considered For This Job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• A Statement of Qualifications (SOQ) is required and must be included. Please see the Special Requirements section for instructions.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Communication: Communicate effectively, demonstrating open-mindedness, flexibility, discretion, and tact, both written and orally, in order to exchange information and/or provide direction
• Information Documentation and Management: Prepare and manage documentation in accordance with standard practices. Properly manage confidential and sensitive information in accordance with associated guidelines and requirements
• Planning and Analysis: Create effective and efficient plans, organizing and prioritizing workloads. Reason logically and creatively by utilizing a variety of analytical and research techniques to successfully complete work assignments, prepare data finding reports, and resolve program-related problems/issues/concerns. Selectively identify relevant data associated with requests and prepare subsequent analysis and recommendations
• Contracting: Have knowledge of applicable provisions of contract law and regulations. Interpret and apply departmental policy, State Contracting Manual, Public Contract Codes and rules and regulations as they relate to the preparation of contracts, interagency agreements, and invitations for bid and requests for proposals. Review contract requests for appropriateness
• Resilience: Exercise initiative, independence of action, and originality; identify, analyze, and weigh constructive alternatives and solutions; easily adapt to changing priorities; resourcefully balance multiple responsibilities, priorities, and projects
• Collaboration: Work cooperatively and productively as part of a team and with departmental employees, all levels of management, other state agencies, the Governor’s Office, and the public; consult with and advise administrators and other employees on program matters. Negotiate to obtain quality and cost-effective program resources
• Computer Proficiency: Skillfully operate a personal computer in order to perform daily duties; be proficient in Microsoft products such as Word, Outlook, Excel and TEAMS; have the ability to learn to use other specialized software as needed

Steps for how to apply before midnight, August 25th = (Please email CalHR's recruiters when you have applied, [email protected])

- For more details of the job responsibilities (Duty Statement,) the minimum requirements, comp/benefits, and more click on the job posting link: https://calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=528039

- You will need to take the Analyst II exam if you have not already --> These questions relate to your experience and are used to determine the appropriate job classification based on your background/experience.

• https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=4815

PLEASE view the details of the “Examination Information” AND the “Training and Experience Examination Preview” in the exam link. This information will help you with the exam.

• Click 'Apply' --> Login or create a CalCareers account if you do not have one already. Then click 'Continue' for the exam.
• The Limited Examination and Appointment Program (LEAP) is an optional pathway to state civil service for people with disabilities. Visit the CalHR LEAP page for additional information.

- Once you have taken the exam, go back to the job posting if you are not guided there: https://calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=528039 and click Apply --> "I have eligibility' and complete your application. Make sure your application (not your resume) shows how your experiences aligns with the duty statement and meets the minimum qualifications.

• Attach your resume and responses to the Statement of Qualifications. See the "Special Requirements" section for details on the Statement of Qualifications.

--> Not attaching your response to the Statement of Qualifications questions on your application on CalCareers will prevent you from moving forward in the hiring process.

A couple tips to share for the exam and Statement of Qualifications:

- The Statement of Qualifications are like interview questions that you answer in writing. Please do look at the duty statement from the job posting and match to your experience to answer the questions. Here is a link to more tips: https://www.calhr.ca.gov/Documents/FINAL%20-%20Candidate%20SOQ%20Guidance%201.pdf

- For the ‘exam,’ the exams are questions around your experience. Include all your experience from every job to volunteer work, internships, leading groups and/or projects, and more. Don’t sell yourself short. Before you start the exam, review the sample questions in the exam bulletin. This gives you a sense of what we’ll ask you. Have your resume handy. You’ll need it during the exam.

Equal Opportunity Employer