Client Services Coordinator

Stakeholder Engagement Operations Coordinator Full-Time, Exempt

About The Role

This is a coordinator role for someone who is genuinely good at coordinating. Not as a stepping stone to something else (though mobility exists at ACPWB for people who perform), but as a role that has real scope and requires real skill. You will manage budget tracking and expense reconciliation for a Stakeholder Engagement team of 11, and your work will be visible to senior leadership on a daily basis.

ACPWB's Stakeholder Engagement practice is adding a Client Services Coordinator to support data collection and program administration operations for a team of 11 that is expanding faster than its current coordination infrastructure. You will design and own budget tracking and expense reconciliation, work closely with the practice leads and managing directors, and have a direct impact on how effectively the firm operates at the practice level.

This Client Services Coordinator role exists because ACPWB's Stakeholder Engagement team has grown to a point where the people who do the advisory work need someone excellent to handle the operational work. You will manage budget tracking and expense reconciliation, coordinate logistics, and ensure that the practice leads and managing directors has what it needs to do its job. If you take satisfaction in making complex operations run cleanly, this is a role worth considering.

Key Responsibilities

• ◆ Support the production of client deliverables by managing document formatting, assembly, and distribution
• ◆ Own and manage budget tracking and expense reconciliation for the Stakeholder Engagement team, ensuring accuracy, timeliness, and stakeholder satisfaction
• ◆ Maintain organized digital and physical filing systems for the Stakeholder Engagement team
• ◆ Track continuing education and certification requirements for Stakeholder Engagement team members
• ◆ Assist with event logistics including team offsites, client visits, and conference participation
• ◆ Maintain an accurate inventory of team resources, subscriptions, and vendor contracts

Qualifications

Required

• ◆ Demonstrated ability to build effective working relationships across departments and levels
• ◆ Ability to manage vendor relationships including communication, issue resolution, and contract tracking
• ◆ Prior experience in a professional services, consulting, or advisory firm environment preferred
• ◆ Experience coordinating events, meetings, or logistics in a professional setting
• ◆ Prior experience managing scheduling, logistics, or administrative workflows in a professional environment
• ◆ 2+ years of experience in a coordinator, administrator, or operations role

Preferred

• ◆ Experience supporting senior executives in a high-volume, client-service environment
• ◆ Familiarity with project management methodologies (Agile, PMP, or similar)
• ◆ Experience supporting external communications or client-facing correspondence
• ◆ Track record of delivering consistently high-quality work across multiple simultaneous priorities

WHY ACPWB

ACPWB has been advancing American workforce prosperity since 2006, and in that time we've developed a culture that takes its mission seriously without taking itself too seriously. We work hard, produce work that matters, and maintain a genuine commitment to the people who make that work possible. We also have an excellent coffee program, which we mention because it is genuinely excellent and not merely adequate.

ACPWB was founded in Milwaukee in 2006 with a simple mandate: help working Americans understand and advocate for the compensation they deserve. Eighteen years later, that mandate has grown into a full-service research and advisory practice serving clients from early-stage employers to Fortune 50 enterprises — and we are still based in Milwaukee, because Milwaukee is genuinely underrated.

INTERVIEW PROCESS

Our hiring process is direct and transparent: one phone screen, one technical interview, one final panel. We aim to complete the process within three weeks of initial contact. We will tell you where you stand at each stage, because we believe that is the right thing to do.

What Success Looks Like In Year One

• ◆ Demonstrate the ability to prioritize competing demands under pressure without losing accuracy or professionalism
• ◆ Support the successful onboarding of any new team members by sharing institutional knowledge and logistics guidance
• ◆ Build a reputation for reliability — that what you say you will do, you do, and on time
• ◆ Take full ownership of budget tracking and expense reconciliation and execute it reliably without requiring regular check-ins from management

Ready to Apply?

Applications for this position are being accepted through September 27, 2026. Submit your materials using the form below.

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