Travel Associate

Job Title: Travel & Expense Analyst

Location: Pune

Budget: Up to ₹8 LPA

Experience Required: Minimum 2 years

Job Summary:

We are seeking a detail-oriented and proactive Travel & Expense Analyst to manage and support the organization’s Travel & Expense (T&E) operations, including the administration of the Concur system and the corporate credit card program. The role requires a customer-centric approach, analytical mindset, and a strong ability to manage multiple tasks in a dynamic environment.

Key Responsibilities:

• Serve as the lead administrator for Concur expense management and the corporate credit card program.
• Deliver superior customer service, training, and ongoing support to employees using the Concur T&E system.
• Assist employees with travel bookings as needed, ensuring adherence to company travel policies.
• Book healthcare provider travel as required.
• Perform regular audits of T&E expense reports and validate receipts in compliance with company policies.
• Process credit card applications and manage program-related activities.
• Reconcile credit card charges and billable expenses accurately and timely.
• Develop and maintain SOPs, user guides, and training documentation for T&E processes.
• Identify and implement process improvements for increased efficiency, compliance, and scalability.
• Support the preparation of departmental dashboard reports and assist in logistics for internal events and meetings.
• Manage multiple priorities and ad hoc tasks as assigned.

Required Qualifications & Skills:

• Bachelor’s degree or equivalent combination of education and relevant experience.
• Minimum 2 years of hands-on experience with Concur Travel & Expense.
• Minimum 2 years of experience using a GDS system, preferably Worldspan.
• Strong organizational, analytical, and time management skills.
• Excellent written and verbal communication.
• High proficiency in MS Office Suite, particularly Excel and Word.
• Ability to work both independently and collaboratively in a team environment.
• Proactive, self-starter with a strong sense of ownership, urgency, and accountability.
• Capacity to handle calculations and reconciliations with precision.
• Able to adapt quickly and maintain effectiveness during periods of change or ambiguity.

Preferred Skills:

• Prior experience in credit card program administration.
• Familiarity with corporate travel and expense policy compliance.

Critical Competencies for Success:

• Business Acumen: Understands broader business and industry context to guide effective decision-making.
• Strategic Agility: Learns and adapts quickly; generates innovative solutions.
• Disciplined Execution: Delivers with quality and speed; results-driven.
• Organizational Collaboration: Works across teams and departments to ensure a unified approach and service excellence.