Procurement Specialist

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

We are seeking a highly skilled Procurement Specialist with expertise in sourcing, negotiating, and managing contracts for marketing, services and facilities related activities. The ideal candidate will have a strong understanding of procurement strategies, supplier management, and cost-effective purchasing practices to support the organization's operational needs.

How will you make an impact?

• Manage the end-to-end procurement lifecycle (requisition through delivery) for professional services, facilities, contractor/SOW-based staffing, HR recruiting & placement, learning & development services.
• Operate procurement workflows in Workday (requisitions, POs) and coordinate vendor onboarding requests through ServiceNow.
• Partner with Legal to review and redline vendor agreements, including MSAs, SOWs, DPAs, and IP clauses, and maintain standard templates for the team.
• Track contract renewal windows and termination notice periods; lead competitive re-bids and renewals for facilities and services contracts.
• Collaborate with internal stakeholders across HR, Facilities, Training, and various business units, supporting offices across the Americas region.
• Maintain accurate records of procurement activities, contracts, and supplier/vendor information, ensuring compliance with company policies and regulations.
• Identify and evaluate potential suppliers/vendors, conduct due diligence, and negotiate contracts and agreements to ensure favourable terms and conditions.
• Develop and implement procurement strategies for the managed domains, aligning with organizational goals and budgetary requirements.
• Work closely with the legal team to review contracts, mitigate risks, and ensure contractual compliance and adherence to legal standards.
• Conduct regular supplier/vendor assessments, performance reviews, and resolve any issues or disputes that may arise during the procurement process.

Have you got what it takes?

• Minimum 5 years in procurement or purchasing roles, with hands-on experience across two or more of: professional services, facilities, contractor/staffing, HR placement, or training categories.
• In-depth knowledge of procurement processes, contract management, and supplier/vendor evaluation methodologies.
• Strong negotiation skills with the ability to build and maintain relationships with suppliers/vendors.
• Ability to work independently, prioritize tasks, and handle multiple projects simultaneously.
• Excellent communication, problem-solving, and decision-making skills.
• Hands-on experience with an ERP requisitions and PO management system. Familiarity with Workday is a plus.
• Bachelor's degree in Business Administration, Supply Chain Management, or a related field. Master's degree or professional certifications (e.g., CSCP, CPSM) are a plus.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required.

This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.