Coord, Sls Eff and Ops

GENERAL PURPOSE: Account team member, supporting program manager and sales team. Supports department by tracking, investigating, and reporting project and program information and resolving problems.

ESSENTIAL JOB FUNCTIONS:

· Communicates daily with Sales Production Manager, program managers, sales and other internal staff.

· Serves as contact between sales, customers, and internal departments in the absence of sales and program managers.

· Attends meetings as requests, coming prepared, and performing note taking or action register maintenance as requested.

· Leads requested meetings with proper meeting management including meeting purpose, agendas, proper attendee requests, and action registers and adherence.

· Develops and monitors project timelines and cost to ensure on-time delivery and anticipated profit margin.

· Monitors project cost and cost reporting to ensure accuracy and tracking compared to anticipated profit margin.

· Initiates, tracks, organizes, prioritizes, and monitors multiple projects through development, production and fulfillment.

· Uses creative problem solving to achieve sales and customer objectives.

· Resolves project and program issues by investigating data and history, identifying solutions, and notifying program managers or other internal staff.

· Communicates changes in project specifications and scheduling.

· Interprets requests for developmental and other work and communicates needs to appropriate departments.

· Ensures smooth project flow by continuously communicating with appropriate internal staff.

· Works with others in company to research, establish and maintain production procedures and standards.

· Enters and maintains project data in departmental project management software.

· Develops, manages and distributes reporting of project and departmental metrics and reports.

· Prepares sales presentations by compiling data, and developing presentation formats and creating materials.

· Assists in interaction and relationships with external resources.

· Assists in price proposal and product development.

· Performs other job duties as assigned.

QUALIFICATIONS:

· Must have ability to communicate proactively.

· Must have excellent follow-up and follow-through skills.

· Must have experience managing multiple projects successfully.

· Must have experience entering data using a variety of computer software programs.

· Must have intermediate to high level proficiency using all Microsoft Office applications; Excel, Word, and PowerPoint.

· Must have ability to multi-task while maintaining a high level of accuracy.

· Must be able to effectively present information in one-on-one and small group situations to customers and other employees of the organization.

· Must be able to perform all essential functions of this job with or without reasonable accommodation.

What We Offer

* Medical, Dental and Vision benefits available on 1st day

* 401K with company match

* Paid Time Off
* 80 hours of Paid time off after 30 days of employment, prorated based on hired date.
* 10 Paid Holidays (New Years Day, Martin Luther King Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve and Christmas Day)
* 3 Floating Holidays & Schedule the other