Spl'st, Contract Management Services

Role Scope

Transition from Day 1 into Day 2:

• Support the Contract Manager/Owner through Contract Owner Training, Risk assessments are completed, and contracts documents are in order.
• Ensure Contract Compliance has been completed to enable the contracts to be operational.

• Ensure that the key contract obligations are registered in the key obligations log; and
• Work with the Contract Manager to attest that the contract obligations are known and understood.
• Provide support for catalogue creation and maintenance

• Ensure that the commercial obligations that relate to spend are recorded and logged with finance for forecasting purposes

• Work with the Contract Managers/Owners to manage contracts changes, amendments, and updates.
• Assist Contract Managers/Owners in system meta data changes, include Contract Manager/Ownership changes
• Support regulatory driven contract change programs

• Support Contract Managers/Owners with Day 2 period risk assessments as required by TPRM standards.
• Support the resolution of risk exceptions

• Maintain a flight plan of key contract dates (a flight plan), that includes renewal notice periods, expiry dates and
• Provide exit management support to Contract Managers/Owners, including working with Legal for termination notices.

• Be accountable for data quality for any information produced and maintained within the responsibilities performed under assigned CMS categories or contracts.

• Identify and work with key stakeholders where applicable to mitigate risks associated with CMS, including financial, operational, and reputational risks
• Ensure CMS activities comply with internal policies, industry standards, and regulatory requirements.
• Raise Identified potential risks in contracts and work with applicable stake holders to develop strategies to mitigate them.
• Work with applicable stake holders to manage and resolve any disputes or issues that arise during the sourcing to contract lifecycle.
• Monitor and manage supplier compliance with regulatory, legal and ethical standards
• Develop and implement risk management strategies to minimize potential disruptions in the supply chain.
• Own the internal and external audit support and related action plans.
• Establish and ensure that Data Quality is maintained to the required standards.

• Maintain governance discipline for CMS processes, service performance and manage change.
• Drive performance of the team to meet or exceed targeted metrics Establishes metrics and performance measures of the end-to-end process to drive continuous improvement.
• Acts as a key point of contact for Businesses and Functions and SCM MT for assigned CMS support matters
• Point of contact for resolving assigned escalations for assigned categories, contracts, suppliers or/and businesses till resolution

• Take responsibility for self-development, and work line management to agree and execute on personal skills and development plans.

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Leads by example to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

• CMS Line Manager
• Contract Managers/Owners
• Legal
• Compliance
• Finance/Tax
• Audit/Risk
• Applicable Suppliers

Action Oriented

Collaborates

Courage

Customer Focus

Decision Quality

Develops Talent

Drives Vision & Purpose

Gives Clarity & Guidance

Instills Trust

Manages Ambiguity

Nimble Learning

Strategic Mindset

Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements