Operational Specialist

Job Description

Are you an operations professional who enjoys improving processes, analyzing data, and driving organizational success? We're seeking a Department Operations Specialist to support the business operations of a high-performing Intellectual Property practice. This is an excellent opportunity for someone who thrives behind the scenes, enjoys collaborating across departments, and has a passion for financial analysis, project management, and operational strategy.

In this role, you'll work closely with department leadership to streamline operations, oversee financial reporting and budgeting, coordinate strategic initiatives, and help ensure the department operates efficiently while delivering exceptional client service. If you're highly organized, analytical, and enjoy balancing multiple priorities in a professional services environment, we'd love to hear from you.

Rewards

• Competitive compensation and comprehensive benefits package
• Medical, dental, vision, life, and disability insurance
• 401(k) with firm contribution
• Generous PTO and paid holidays
• Professional development and career advancement opportunities
• Collaborative, team-oriented culture
• Opportunity to partner directly with department leadership and firm executives
• Work on high-impact strategic initiatives that influence department success

Responsibilities

• Partner with leadership to improve department operations and workflows.
• Manage department budgets, forecasting, and financial reporting.
• Analyze operational and financial data to identify trends and recommendations.
• Coordinate department projects, timelines, and strategic initiatives.
• Track project progress and communicate updates to leadership.
• Develop dashboards, reports, and key performance metrics.
• Organize department meetings, calendars, and planning sessions.
• Support attorney and staff onboarding and offboarding.
• Collaborate with Finance, HR, Marketing, Recruiting, and other firm departments.
• Drive process improvements and support technology initiatives.

Requirements

• Bachelor's degree in Business, Finance, Accounting, or a related field.
• 5+ years of operations, project management, or financial analysis experience.
• Law firm or professional services experience preferred.
• Experience managing budgets and financial reporting.
• Strong project management and organizational skills.
• Excellent analytical and problem-solving abilities.
• Strong written and verbal communication skills.
• Advanced Microsoft Office, especially Excel.
• Experience with Power BI, Monday.com, Smartsheet, or similar tools preferred.
• Familiarity with legal software such as iManage or billing systems is a plus.

Emerge is committed to being an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other protected characteristic. In compliance with the Job Application Fairness Act, we ensure a fair and equitable recruitment process and provide necessary and reasonable accommodations. We value diversity and encourage individuals from all backgrounds and experiences to apply