Warranty Specialist

Location: Green Bay, WI, USA

Shift: First shift

Job Level

Individual Contributor

Schedule: Full time; Monday-Friday, 8:00 a.m. - 5:00 p.m.

Job Overview

Schneider is seeking a Warranty Specialist in Green Bay to review warranty-eligible repair costs on equipment and file warranty claims with vendors. The Warranty Specialist will maximize the overall warranty recovery process and document warranty procedures.

Responsibilities

• File accurate warranty claims with the correct vendors in a timely manner.
• Review repair costs and decide if they qualify for warranty reimbursement.
• Identify process improvements to expedite warranty recovery.
• Ensure all rejections and problem claims are addressed quickly.
• Complete vendor warranty part return requests.
• Work with other associates to ensure parts are returned to the correct vendors.

• Associate degree or 1-2 years of relevant work experience.
• Experience with Microsoft programs, including Word and Excel.
• Effective written and verbal communication skills.
• Mechanical background and able to interpret technical repair information.
• Able to understand technical service literature.

• Medical, dental and vision insurance.
• Company paid life insurance.
• 401(k) savings plan with company match.
• Paid time off and paid holidays.
• Results-based incentive pay program where you can earn above and beyond your base pay.
• Tuition reimbursement.
• See full list of Fleet Maintenance Support benefits.

Our history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, national origin, sex, gender, gender expression, age, religion, sexual orientation, ability, medical condition, veteran or military status, experience and background. This diversity and openness ensures all associates have equal access to opportunities and resources to contribute fully to the organization's success, and it fuels innovation, improves strategic thinking and cultivates leadership. Any applicant may request a reasonable accommodation to complete a job application, pre-employment testing, or job interview or to otherwise participate in the hiring process consistent with the Americans with Disabilities Act (ADA) by contacting their Recruiter, Human Resources Business Partner, and/or Human Resources Leave Administration.