Pharmacy Contract Support
Indexed description
Description
ESSENTIAL DUTIES AND RESPONSIBLITIES include but are not limited to the following:
- Ensure pharmacy networks comply with state-specific pharmacy regulations and communicate the regulatory changes to
- Assist with the implementation of new requirements while functioning as the internal subject matter expert (SME) on state
requirements.
- Work with the Legal and Compliance team to assist with regulatory state audits, Corrective action plans and reporting.
- Guarantee pharmacy networks and operational processes are in alignment with state rules and regulations
- Provide day-to-day operational support for pharmacy questions via phone and/or email.
- Responsible for Pharmacy Relations emails; respond to requests and questions from pharmacies in a timely manner.
- Initiate and tracks contract from initial draft to full execution.
- Provide written and/or verbal contractual education for pharmacies as needed.
- Target and recruit additional pharmacies to meet Plan network adequacy requirements and/or requests.
- Participate in re-contracting efforts as required and directed.
- Update multiple systems with contract data and demographic information, as required.
- Submit pricing changes to the Quality Assurance team.
- Preform pharmacy research to ensure company credentialing standards are met.
- Investigate simple pharmacy claim issues, help resolve pharmacy issues and complaints.
- Communicate with the MAC/Reimbursement team as required.
- Prepare documentation for audits, as requested by manager.
- Attend meetings for new plan implementations.
- Ensure deliverables are on time and meet quality levels as expected by ProCare’s internal and external customers.
- Coordinate and follow up on pharmacy network fax/email blasts as required.
- Responsible for monthly import reports and weekly cascading of data through various systems.
- Must have the ability to interpret regulatory language and translate the regulatory changes into operational requirement
- Knowledge of state pharmacy regulations is helpful.
- Must be a strong team player who can adapt to a team environment and work independently in a fast-paced environment.
- Must be able to work in multiple computer systems simultaneously on a daily basis.
- Excellent telephone etiquette and verbal/written communication skills.
- Must be highly organized, motivated, take initiative and possess a willingness to learn new processes.
- Extreme attention to detail required.
- Working knowledge of computers and related software applications such as Word, Excel, Adobe and Outlook a must.
- Must be able to review contracts and learn the differences of each contract.
Provider Relations Preferred. PBM Experience a Plus.
PHYSICAN DEMANDS
Requires sitting, standing, and occasional light lifting.
This is a full-time position with benefits. Please visit our Contact Us/Opportunities page on our website for more information about our benefits list.
ProCareRx will never ask for a financial commitment from an applicant, as part of our recruitment process. All interviews are conducted in-person OR through video conference invitations from official company emails. For inquiries, please contact our official recruitment team at [email protected].
ProCareRx is an Equal Opportunity Employer.
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