Commercial Officer - Customer

Our mission is to deliver clean, affordable energy for all. Rolls‑Royce SMR provides a British solution to a global energy challenge, leading the way in Small Modular Reactor technology and shaping the UK’s premier green export opportunity.

Our Customer Commercial function sits at the heart of this journey, enabling the successful delivery of major customer contracts while supporting future growth. With multiple customer agreements secured and more in development, we are entering a critical phase of delivery and expansion, with. dedicated Commercial teams in place supporting our existing customers in the UK, Czechia and Sweden. (If you have a specific preference in role, please let us know). In this context, we’re looking for a Commercial Officer – Customer to support a wide range of customer‑related commercial activities. This role supports the preparation of commercial submissions, coordinates negotiation materials, manages customer‑facing documentation and contributes to the governance and maturity of our commercial processes.

What You’ll Be Doing

• Support the preparation and approval of customer proposals, including document review, formatting and analysis of contract terms and pricing summaries for governance purposes.
• Assist with customer negotiations by preparing negotiation plans, packs, booklets and supporting materials.
• Provide support to the commercial management of customer‑facing agreements.
• Support management of shared team communications and triage incoming requests to ensure effective communication flow.
• Support internal coordination including meetings, action tracking, senior meeting materials and reporting.
• Maintain commercial governance and support continuous improvement across processes, templates and reporting structures.
• Present information clearly and concisely for both internal and external stakeholders.

As you can see, this is a role that underpins the efficiency and effectiveness of our customer commercial activity, and you’ll bring strong organisation, communication and a proactive mindset to support the delivery of the UK’s clean‑energy future.

What You’ll Bring

• Experience supporting commercial contracting or pricing activities, or the ability to quickly learn how contracting and pricing models operate.
• Experience supporting the management of contracts or commercial agreements.
• Ability to coordinate and manage multiple workstreams, maintain records, prepare documentation and support shared inbox management.
• Strong organisational, interpersonal and document‑management skills, with excellent attention to detail.
• Competent Microsoft Office skills, particularly Word, Excel and Teams/SharePoint.
• Strong written communication skills and experience preparing stakeholder‑ready materials.
• Experience interfacing with stakeholders across a variety of functions.
• Knowledge of industry contract forms such as NEC, FIDIC, JCT or similar (advantageous but not essential)

Location & Ways of Working

This role can be based from our Manchester office, with hybrid working and regular weekly attendance expected. Some travel may be required depending on project or customer needs.

What’s In It for You?

Benefits

The salary band for this role is £31,800 – £39,400 dependent on the skills, experience and values you bring. We also offer a comprehensive benefits package, including:

• Bonus – performance‑related up to 7%
• Benefits Allowance – £2,200 for a bespoke benefits package
• Pension – 12% employer and 6% employee contributions
• Holidays – 28 days (+ public holidays), with the option to buy/sell up to 4 days
• Private Medical Insurance – BUPA single cover
• Life Assurance – 6× pensionable pay
• £250 one‑off payment for home‑office set‑up

You’ll be joining a forward‑thinking organisation that values transparency, fairness and innovation. We offer:

• A flexible, inclusive and supportive working environment.
• Opportunities for career growth in a rapidly scaling business.
• A culture that values diversity, innovation and continuous learning.

Pay Range

£30,000.00

£39,375.00

Why Join Us?

You’ll be joining a forward-thinking organisation that values transparency, fairness, and innovation. We offer:

• A flexible, inclusive, and supportive working environment.
• Opportunities for career growth in a rapidly scaling business.
• A culture that values diversity, innovation, and continuous learning.

We are an equal opportunities employer and welcome applications from all backgrounds. Inclusivity is important to us, and as a Disability Confident organisation, we are committed to fair, supportive, and continually improving recruitment practices that ensure everyone has the opportunity to thrive.

Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. If you feel you meet 75% of the requirements for this role, we would love to hear from you.

Also, if you are considering a career move or a sector-jump, please get in touch – we welcome applications from people with transferable skills.

Our Application Process

Due to the safety regulations within the nuclear industry, applicants will be required to participate in additional screening. These are:

• Obtaining Baseline Personnel Security Standard (BPSS) clearance
• Satisfactory completion of a Disclosure and Barring Service (DBS) check
• Satisfactory completion of a basic financial probity check