Travel & Expense Administrator

About Miller Industries

Miller Industries makes the coolest, the biggest, and the baddest towing and recovery vehicles in the world! You’ve seen our vehicles on such television shows as “Highway Thru Hell”, “Wrecked”, and “Hustle and Tow”. We’re extremely proud of the work we do and the quality of product we produce - this is why we hire only the best people. Do you have what it takes to be part of the World’s Largest Manufacturer of Towing and Recovery Equipment?

From the beginning we’ve been innovators; we’re constantly finding ways to improve our product, grow our company, and make the Miller experience better! At Miller we have your back, you’ll quickly learn that you’re part of something special. When you see one of our towing and recovery vehicles rolling down the road, you’ll feel pride for the work you’re a part of.

We Are Currently Looking For Driven Individuals That Share Our Vision. Some Of The Specific Things That Sets Us Apart From The Rest Include

• Bonuses (twice a year) based on company and plant performance
• Regular performance evaluations and merit increases
• Tuition Reimbursement
• Professional Development programs
• Career Advancement opportunities
• Family Day Outings
• Free on-site Annual Health & Wellness Screenings
• 40 hours annually of paid sick time in addition to other PTO
• Overtime available

Summary

Key Responsibilities:

Travel Administration

• Ensure employees book domestic and international travel arrangements (air, hotel, rental car, etc.) in alignment with company policy
• Support employees with system issues, including itinerary changes, cancellations, and issue resolution
• Monitor travel activity to ensure cost-effective and efficient planning

Expense Management

• Review, audit, and process employee expense reports through Concur for accuracy, completeness, and policy compliance
• Ensure proper coding, receipts, and documentation are submitted with each report
• Identify discrepancies, follow up with employees, and resolve issues in a timely manner
• Partner with Accounting to ensure timely reimbursement and accurate financial reporting

Policy Compliance & Governance

• Develop training for all users to ensure consistent usage and adherence to company travel policies and processes
• Administer and enforce corporate travel and expense policies
• Provide guidance and training to employees on T&E procedures and system usage
• Identify trends, risks, or non-compliance issues and recommend improvements

System & Process Management

• Maintain and support the Concur system, including user setup, troubleshooting, and ongoing optimization
• Assist in continuous improvement of T&E processes to drive efficiency and user experience
• Generate and analyze reports on travel spend, compliance, and usage trends

Cross-Functional Support

• Serve as the primary point of contact for all travel and expense-related inquiries
• Collaborate with HR, Finance, and departmental leaders to support other business needs
• Support audits and provide documentation as required

Essential Duties And Responsibilities

Qualifications:

• Associate’s or Bachelor’s degree in Business, Accounting, or related field preferred
• 0 – 2 years of experience in travel coordination, expense administration, or accounting support
• Experience with Travel & Expense systems (Concur strongly preferred)
• Strong knowledge of expense reporting, reimbursements, and financial controls
• Proficiency in Microsoft Excel (e.g., formulas, data organization, basic analysis)
• Familiarity with accounting systems or ERP platforms is a plus but not required
• Familiarity with Microsoft 365 suite

Skills & Competencies

• Attention to Detail: Ensures accuracy in expense review and data entry
• Organization & Time Management: Handles multiple reports and deadlines effectively
• Customer Focus: Provides responsive, helpful support to employees
• Problem Solving: Identifies and resolves discrepancies or travel issues quickly
• Integrity: Maintains confidentiality and enforces policies consistently
• Collaboration: Partners effectively across departments in alignment with Miller’s team-first approach

Other duties may be assigned.

Qualifications

Skills & Competencies:

• Attention to Detail: Ensures accuracy in expense review and data entry
• Organization & Time Management: Handles multiple reports and deadlines effectively
• Customer Focus: Provides responsive, helpful support to employees
• Problem Solving: Identifies and resolves discrepancies or travel issues quickly
• Integrity: Maintains confidentiality and enforces policies consistently
• Collaboration: Partners effectively across departments in alignment with Miller’s team-first approach

Education And Experience

Benefits: ( Beginning on 91 st day of employment unless stated otherwise)

• Medical Insurance
• Dental Insurance
• Company Matched 401(k)
• AD&D, Disability & Basic Life – no cost to you!
• Tuition Reimbursement
• Professional Development programs
• Career Advancement opportunities
• 9 paid holidays each year
• Paid Vacation
• 40 hours annually of paid sick time

We don’t just give lip service to our innovation in the recovery industry; in 2019 we unveiled the FIRST & ONLY Rotator in the world capable of lifting 200,000 lbs. To watch how this amazing vehicle came to be please click on the following link: The Century M100.

For more awesome information on Miller Industries check out more links below:

Introduction to Miller Industries

Ooltewah, TN Large Wrecker Plant Tour

Ooltewah, TN Small Wrecker Plant Tour

Ooltewah TN, Paint Process Tour

Hermitage, PA Plant Tour

The Century M100, 100-Ton Rotator

Miller Industries is an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law.