Customer Support Associate (Remote)
Indexed description
Squarespace Customer Support Associate (Remote) 3 Hours AgoSaved Remote United States 19-19 Hourly Junior 19-19 Hourly JuniorConsumer Web • eCommerce • Marketing Tech • Payments • Software • Design • SEOProvide frontline customer support through live chat and email, troubleshooting account, billing, domain, and transactional issues. Meet quality, productivity, and customer satisfaction targets; maintain product knowledge; identify and escalate significant customer issues. The role requires weekend and holiday availability, reliable home internet, and a dedicated workspace.Top Skills: Squarespace PlatformWi-Fi
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