Customer Service Associate

Zoro Customer Service Associate An Hour AgoSaved Hybrid Janesville, WI, USA 17-17 Annually Junior 17-17 Annually JunioreCommerce • Information Technology • Retail • IndustrialProvides phone-based customer support by answering inquiries, resolving complaints, processing orders, tracking shipments, handling returns, and updating account information. Documents customer interactions, troubleshoots issues, escalates complex matters, and maintains accurate communication with customers and internal teams. The role is onsite in Janesville, Wisconsin during eight weeks of training, with potential transition to remote work.Top Skills: Crm SystemsCustomer Service Hardware And Software