Shipping and Receiving Clerk

Company Description True Story Foods is a vertically integrated, family-owned food company dedicated to producing quality meats that are humanely raised and artisan crafted on American family farms. The company’s mission is to help create a society that cares where its food comes from, respects land and livestock, supports farmers, and values eating well. True Story Foods offers a range of clean, delicious meats—from deli items and hot dogs to sausages and heritage Kurobuta pork—made without antibiotics, preservatives, artificial ingredients, nitrates, or unnecessary additives. Its products are available at major retailers, independent grocery stores, online grocers, and directly through its own online shop, and it operates as part of the Vero Foods family of brands.

Role Description The Shipping and Receiving Clerk is a full-time, on-site role based in Hayward, CA. This position is responsible for accurately receiving incoming materials, verifying quantities and quality against purchase orders, and organizing products in designated storage areas. The role includes preparing and packing outgoing shipments, creating shipping labels and documentation, and safely moving materials using pallet jacks and related equipment. The clerk will maintain accurate inventory records, perform regular stock checks, and communicate with warehouse staff, drivers, and office teams to coordinate orders and resolve discrepancies. Daily tasks also include following food safety and workplace safety procedures, keeping work areas clean and organized, and supporting other warehouse operations as needed.

Qualifications

Partner with logistics, warehouse, and customer service teams to ensure seamless daily operations and

customer satisfaction

• Coordinate delivery and pickup appointments through the dock scheduling system to support efficie

n

ope

rat

ios.
• Prepare and process shipping doc

u

mets.
• Schedule outbound shipments and proactively monitor delivery status to ensure timely and acc

ura

te oder
f

u

lfilment.
• Respond to shipment inquiries and provide updates to customers, team members, and servi

ce

providr

s as needed.
• Maintain accurate shipping and receiving records, documentation, and

inventry data.
• Maintain detailed shipping logs and update shipment information wit

hin

interna systems.
• Verify driver credentials and documentation while ensuring compliance with compan

y

safety rocedures.
• Scan, upload, and organize shipping documents for accurate recordkeep

ing

and custoer support.
• Receive, stock, and organize products to maintain a clean, efficient, and customer

-

ready w

areo

use office
environment.
• Make shipping labels for both sales

s

amples and TC shipments.
• Assist with shipping and receiving operations and provide cross-functio

nal

support durig pea

k business

ESENTIAL SKILLS
• Strong customer service skills with a commitment to providin

g

positive cusomer experience.
• Excellent writ

ten

and verbal comunication skills.
• Strong attention to detail and ac

c

uracy in a fastpaced environment.
• Experience with inventory management, shipp

ing

, receiving, or wrehouse operations.
• Proactive problem-solving skills with the ability to address

issues professionlly and efficiently.
• Strong organizational and time-management skills with the abi

lit

y to prioritize tass and meet deadlines.
• Ability to work independently while collaborati

n

g effectively with ross-functional teams.
• Positive, professional attitude when interacting with

cus

tomers, vendors, driers, and team members.
• Proficiency in Microsoft Office appl

i

cations, including Otlook, Excel, and Word.
• Basic math skills

fo

r inventory tracking ad shipment verification.
• Experience with ERP systems, warehouse management s

y

stems

(WM

S), or third-arty logisics platforms
preferred.
• Minimum of 2 years of experience in shipping, logistics,

wa>rehouse operations, cusomer