Stock Manager

Stock Manager

Location: tm:rw Store, New York City

Job Type: Full Time, on-site

Salary: $52,000 - $60,000

About Smartech

Smartech is the home of innovation, a destination where people discover, try, and experience the world's most exciting technology, health, gaming, and lifestyle brands. Our experience-led concept stores, based in London and New York, give the best brands in the world a stage to connect with curious, discerning consumers.

Our brand partner roster includes names like Amazon, PlayStation, Whoop, Loop Earplugs, LG, Devialet, and dozens more across tech, audio, health, and mobility. We don't just stock brands, we build platforms for them.

The Role

As a Stock Manager at tm:rw, you play a key role in ensuring the smooth and efficient flow of merchandise within our NYC store. You will be responsible for managing daily stockroom operations, from receiving and organising deliveries to maintaining accurate inventory levels and ensuring products are readily available for the sales floor.

Your strong organisational skills, attention to detail, and ability to prioritise tasks will help support store efficiency and contribute directly to achieving sales and operational goals.

What You'll Be Doing

Stockroom Operations

• Support the delivery process by ensuring timely receipt, organisation, and processing of goods
• Maintain a clean, safe, and well-structured stockroom to allow efficient access and stock movement
• Assist with transfers, returns, and paperwork, ensuring all procedures are completed accurately and on schedule

Inventory Management

• Conduct regular inventory counts and quality checks to maintain stock accuracy
• Flag discrepancies and support loss prevention efforts through diligent record-keeping and stock handling
• Prioritise product flow to the sales floor based on demand and business priorities

Sales Floor Support

• Collaborate with the sales team to ensure products are replenished quickly and efficiently
• Monitor stock levels and communicate with management on key product availability
• Support visual and operational readiness by ensuring timely restocking during peak trading hours

Operational Excellence

• Assist with documentation and administrative stock processes in line with company standards
• Work cross-functionally with store leadership to improve back-of-house organisation and workflow efficiency
• Maintain compliance with all health, safety, and operational policies

What We're Looking For

You might come from a retail, warehouse, or logistics background — what matters most is that you're organised, hands-on, and comfortable owning stockroom operations in a fast-moving store environment.

We'd love to hear from people who have:

• Experience in stock control, inventory management, or stockroom operations, ideally in a retail setting
• Strong organisational skills and attention to detail, with a methodical approach to counting and record-keeping
• Comfort using stock/inventory management systems and POS software
• Good physical stamina — this role involves lifting, moving stock, and being on your feet
• Ability to prioritise tasks and work independently in a fast-paced retail environment
• Clear communication skills and a collaborative approach with store leadership and the sales team
• A proactive, problem-solving mindset when it comes to discrepancies or stock issues
• Open to speaking to Stock Supervisors looking to take the next step
• Availability to work onsite, in-person, at our New York store