Shipping Admin

About Us

Who we are:

Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of conscious movers everywhere. With a portfolio of brands including Samsonite, Tumi, American Tourister, High Sierra, Gregory, Hartmann, and Lipault Paris, our products are sold in over 100 countries in North America, Asia, Europe and Latin America through our company-operated retail store, websites and a variety of retail partners.

Job Description

Be Part of the Journey:

We are looking for a highly organised and proactive Shipping Administrator to join our head office based in Mulgrave. This role is critical to ensuring the smooth movement of inbound shipments, providing accurate logistics information, and supporting the delivery of products to our warehouses and customers.

In this role, you'll collaborate with freight forwarders, suppliers, warehouses, and internal stakeholders to keep our supply chain running smoothly, ensuring timely product delivery, cost efficiency, and a positive customer experience.

A Day In The Life

• Coordinator and track inbound and outbound shipments, ensuring timely delivery to warehouses and customers while proactively managing delays and expectations.
• Maintain accurate shipping documentation, freight records and shipment data within SAP and other business systems.
• Obtain freight quotations, review freight-related invoices for accuracy and support freight cost analysis and budgeting activities.
• Prepare and maintain logistics reports, including Goods in Transit (GIT), Open Purchase Orders and Direct Container reporting.
• Build and maintain effective relationships with suppliers, freight forwarders, custom brokers, warehouse providers and other key stakeholders.
• Provide timely shipment updates, respond to logistics enquiries and escalate issues to minimise disruption to the business and customer experience.
• Support a customer-first culture through proactive communication, collaboration and continuous improvement of processes.

About You

To be successful in this role, you will have:

• Previous experience within logistics, shipping, supply chain or a degree within the related field.
• Strong communication skills, both written and verbal.
• Sound analytical and problem-solving skills.
• Exceptional attention to detail and ability to work accurately under pressure.
• Strong stakeholder management and relationship-building skills.
• Experience using SAP (preferred) and Microsoft Excel.

If this sounds like you. Please apply with your resume and cover letter to be considered.

About The Team

Why you'll love working here:

• Our employees matter. As a people-focused business, we work hard to provide meaningful rewards and development opportunities for our employees, recognizing performance, and creating a supportive working environment for them, wherever they are based.
• Vibrant culture. We are committed to a diverse and rich culture, welcoming people from all walks of life. Our long-standing commitment to culture and inclusion empowers us to bring our authentic selves and unique differences to work every day.
• Socially responsible. We want to minimize our products' impact on the environment and help create positive journeys worldwide. We do this by creating the best products using the most sustainable and innovative materials, methods, and models.

What We Value

At Samsonite, we do more than create the bags that move with our consumer, we inspire and celebrate the moments that move them. We believe we have a responsibility to the world in how we operate, the products we sell, the communities where we live and work, and how we treat the people we employ. We're as diverse as travel itself, and like travel, your journey with Samsonite presents the opportunity to be a part of something bigger and explore your passions. This is why we offer various paths for professionals and celebrate the knowledge and skills they bring to our team. We are committed to a respectful workplace that allows our team members to bring their best selves to the workplace daily.

Samsonite is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.