IT SPECIALIST (NETWORK)

Summary

THIS IS AN INDIANA NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION This position is part of the IN JFHQ IN J6, Indiana National Guard under Position Description Number D0262P01. If you would like the complete list of duties, please contact the POC of this announcement.

Duties

• Performs a variety of network device configuration and connectivity tasks.
• Executes procedures and coordinates corrective action to optimize network performance.
• Implements the standard configuration software loads for all network devices.
• Uses remote management software tools to maintain and update configuration, protocol and user/system files.
• Documents and tracks change to configuration, protocol and user/system files.
• Executes appropriate action to ensure backup processes are completed.
• Evaluates the performance of network devices such as servers, workstations, and peripheral devices, and remote access systems.
• Coordinates the development and implementation of configuration management plans for complex LANs and WANs with supported elements.
• Implements plans and procedures for remote installation of applications and upgrades using state of the art software distribution methods.
• Monitors distribution of applications and upgrades ensuring compliance with regulations and copyright laws.
• Implements procedures to ensure accurate records of authorized users of distributed software are maintained.
• Implements the standard operating procedures for all devices on the network.
• Reviews and evaluates proposed software.
• Analyzes equipment and software reliability and utilization reports to identify and define problem areas and to establish end-to-end systems performance levels.

Qualifications

MILITARY GRADES: E4 through E8, WO1 through CW4, O1 through O4 COMPATIBLE MILITARY ASSIGNMENTS: **25, 250, 17, 26** GENERAL EXPERIENCE: Experience, education or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process. Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems. For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND SPECIALIZED EXPERIENCE: One year of specialized experience at the next lower GS-grade, specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT. This includes experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization. Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls. Experience that required adaptations of guidelines or precedents to meet the needs of the assignment. Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion. PLEASE READ THIS CAREFULLY AS THE FOLLOWING HAS CHANGED Indiana National Guard (INNG) Federal Technicians will wait 36 months after being selected for a new position before applying for another position within the INNG. If you meet the requirements listed below, you will need to submit a signed Exception to Policy (ETP) memorandum with your application to be considered for the position. If you have questions about applicability, send an email explaining your situation to the HRO Staffing inbox listed below. If you are a Tenure 0 Temporary employee (your position has a not-to-exceed date), you do not need an ETP memo. If you became a new employee through a USAJobs announcement within the last 36 months, you will need an ETP memo. If you received a promotion, reassignment, or grade reduction through a USAJobs announcement within the last 36 months, you will need an ETP memo. If you require an ETP memorandum, you can download the template here: https://armyeitaas.sharepoint-mil.us/sites/NGIN-J1HR/SitePages/Technician-Staffing.aspx The memorandum will be written by you, the employee, and signed by your supervisory chain up to the Director level. Directors and Supervisors will submit the signed memorandum for final review to the HRO Staffing inbox: [email protected] The Human Resources Officer (HRO) is the final approval for all ETP waivers. If approved, the memorandum will be returned to you and then submitted with your application.

Education

To receive credit for Education, you must provide transcripts or documentation of proof that you meet the Education requirements for this position. You may combine education with specialized experience to meet the length of experience requirement for GS-11. Such education must demonstrate the knowledge, skills, and abilities necessary to do the line of work. For the GS-11 level: To qualify on education alone applicant must have one of the following: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grade GS-11 including qualifying with combination of education and experience. To receive credit for Education, you must provide transcripts or documentation of proof that you meet the Education requirements for this position.

Evaluations

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the qualified candidates, you will be referred to the selecting official for employment consideration. Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities, and other characteristics):

How to apply

To apply for this position, you must complete the online application / Occupational Questionnaire and submit the documentation specified in the Required Documents section. To view the Occupational Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13041206

What to expect next

Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.

Required documents

To apply for this position, you must submit a complete Application Package which includes: 1. Your resume showing work schedule, hours worked per week, dates (including Month and Year) of employment and duties performed. Resume submitted is limited to a length to 2 pages and the present longform Federal resume is not accepted. Each applicant must fully substantiate in their resume -in their own words- that they meet 100% of the minimum requirements and specialized experience listed above in detail; otherwise, the applicant may be considered unqualified for this position. Do NOT copy and paste from the vacancy announcement, position description or others' resumes. 2. Other supporting documents if required and/or applicable: DD-214, SF-50, Transcripts, etc... *If your application package includes a personal photograph, you will not be considered for the position.

Other information

***NOTE***Indefinite Appointments are TEMPORARY in nature, but eligible to receive benefits. You must select YES to the Temporary Position question within the Assessment Questionnaire to be considered for this job announcement. Superior Qualifications and Special Needs Pay-setting Authority may be considered for this position. Contact the INNG HR Office for information about this policy. TAG is final approval authority for incentive programs (applicable to federal employees or those with a 90-day break in service). This must be approved prior to your appointment date. If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx). This announcement follows the Fair Chance Act (FCA). The FCA prohibits specific inquiries regarding an applicant's criminal or credit background prior to the hiring agency making a conditional offer of employment to the applicant. If applicant suspects a violation to FCA for their application, the applicant may submit a complaint to the agency within 30 calendar days to the date of alleged non-compliance. To complete the complaint, applicant must send an email to [email protected] with the following information: Name of the applicant. A copy of the vacancy announcement and/or vacancy announcement number. Name of the individual(s) who allegedly violated the Fair Chance Act. A description of the violation. Supporting documentation (e.g., emails), if applicable. Exemptions to FCA implementation that may apply: Position requires a determination of eligibility for access to classified information. Is a dual-status military technician position in which an applicant or employee is subject to a determination of eligibility for acceptance or retention in the armed forces, in connection with concurrent military membership.