Freight Forwarder

Job Title: Freight Forwarder

Location: St Helens, United Kingdom

Position Type: Full-time

Join Our Growing UK Freight Forwarding Team

Boxcon is looking for a Freight Forwarder to join our team in St Helens.

This is a hands-on operational role offering the opportunity to manage international import and export shipments across ocean, air and road freight, with a particular focus on ocean freight.

Working as part of a small and experienced team, you will take ownership of shipments from initial quotation through to final delivery, coordinating every stage of the process and ensuring customers receive a reliable and responsive service.

For a freight forwarding professional looking for greater responsibility and the opportunity to broaden their multimodal experience, this is an excellent opportunity to develop your career within a growing international logistics business.

Key Responsibilities

• Manage import and export shipments from initial quotation through to final delivery.
• Coordinate international ocean, air and road freight movements, with a primary focus on ocean freight.
• Prepare and process import and export documentation.
• Assist with customs declarations and ensure relevant shipment documentation is completed accurately.
• Liaise closely with customers, overseas agents, shipping lines, airlines, hauliers and other suppliers.
• Prepare quotations and provide customers with competitive freight solutions.
• Create and maintain accurate job files within CargoWise.
• Monitor shipments throughout the transportation process and provide customers with regular updates.
• Proactively identify and resolve operational issues or delays.
• Process supplier costs and customer invoices accurately and efficiently.
• Work closely with colleagues to ensure a consistently high standard of customer service.
• Take ownership of individual shipments and ensure they are managed efficiently from start to finish.

About You

We're looking for a proactive and organised freight forwarding professional who enjoys taking ownership of shipments and delivering a high standard of service to customers.

You'll be comfortable working in a fast-paced operational environment, managing multiple shipments simultaneously and communicating with customers, suppliers and overseas partners.

Previous experience across every mode of transport is not essential. We're interested in candidates with a solid freight forwarding background who are keen to expand their knowledge across ocean, air and road freight.

Essential Requirements

• Previous experience within freight forwarding or international logistics.
• Operational experience within at least one major transport mode, including ocean, air or road freight.
• Experience handling import and/or export shipments.
• Good understanding of the international freight forwarding process.
• Strong communication and customer service skills.
• Strong organisational skills and the ability to manage multiple shipments and priorities.
• A proactive, solutions-focused approach to operational challenges.
• Willingness to learn and develop your knowledge across multiple freight modes.

Desirable Experience

• Previous multimodal freight forwarding experience.
• Experience handling both import and export shipments.
• Knowledge of customs procedures and customs declarations.
• Previous experience using CargoWise or a similar freight management system.
• Customs expertise is advantageous but is not essential for the position.

Why Join Boxcon?

• Join a growing international freight forwarding business.
• Develop your experience across ocean, air and road freight within a small, supportive and experienced team.
• Gain hands-on experience across different areas of international freight forwarding.
• Build a long-term career within the freight and logistics industry.
• Annual company bonus.
• Free on-site parking.
• Competitive salary dependent on experience.

How to Apply

If you're an experienced freight forwarding professional looking for a varied operational role with the opportunity to develop your multimodal expertise, we'd like to hear from you.

Please submit your CV to [email protected] along with a brief cover letter outlining your suitability for the position.

• Reference: Freight Forwarder