Logistics & Technical Support
Indexed description
Job Purpose
To coordinate and support logistics operations for the effective and efficient movement of raw materials and finished goods globally, and to support the technical administration of products and suppliers.
Reports To
Logistics Manager
Key Responsibilities
- Monitor inventory levels and coordinate with internal teams to ensure stock availability and effective stock rotation
- Schedule and monitor shipments, ensuring on-time delivery of goods in line with order requirements
- Coordinate and communicate with transport providers to arrange timely collections and deliveries
- Prepare and maintain accurate shipping documentation and records, including processing and verifying transport invoices
- Support the Sales and Operations teams by tracking sales orders and aligning supply with demand
- Manage sales contracts from a logistics perspective (timing, credit checks, product availability)
- Act as a key point of contact for suppliers, vendors, transporters, and customers to resolve any logistical issues
- Proactively identify and solve supply chain and delivery challenges
- Support Technical Manager with administrative skills
- Participate in logistics and technical projects and propose cost-saving and efficiency improvements
- Provide regular updates to stakeholders (sales, traders, customers) on supply, order status, or delivery delays
- Liaise with the Department of Agriculture and other regulatory bodies to ensure compliance with all veterinary and export procedures
- Maintain strong credit control awareness in collaboration with finance teams
- Support other departments and business demands as required
- Professional development is encouraged to support career growth and progression
- Experience in logistics would be desirable but not essential
- Good Excel, Outlook, and general data entry skills are essential
- High attention to detail and excellent organisational skills
- Strong interpersonal and communication abilities
- Flexibility and ability to adapt in a fast-paced, evolving environment
- Problem-solving mindset with a proactive approach to resolving issues
- Recognition of Prior Learning (RPL) may be considered, based on relevant experience, training, or voluntary work
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