Project Operations Coordinator

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

Play a vital role in enabling sustainable, global supply chains with Global Forwarding, Australia and New Zealand. With ongoing job security, enjoy working in a stable and safe environment, where we can be curious and inspired to try new things as we put customers at the centre of everything we do. As a recognised global brand with long-term success, we’re passionate about progress. That means adapting to change and transforming how our customers experience world-class freight forwarding solutions. In an open and inclusive culture, we share our ideas with approachable leaders who clearly communicate our ambitions. Our contribution is recognised with flexibility for balance and opportunities to learn, grow and progress. And we’re always looking out for each other’s wellbeing. We take pride in rising to any challenge to deliver what matters. Like thriving on diverse, challenging, even unordinary projects, while being supported by friendly and positive teamwork.

About The Role

At Toll, we move the businesses that move the world. We are seeking a highly organised and customer-focused Project Operations Coordinator to join our Toll Global Forwarding Projects team in Brisbane. Reporting to the Regional Head of Project Logistics ANZ, you will play a key role in supporting project logistics operations, coordinating customer requirements, managing financial administration activities, and contributing to the growth of our Projects and Resources business.

A day in the life of a Project Operations Coordinator at Toll

• Coordinate project logistics activities across Australia.
• Support the Regional Head of Project Logistics ANZ with operational and administrative requirements.
• Prepare project costings and process invoicing activities.
• Manage Accounts Receivable and Accounts Payable transactions.
• Build strong relationships with project customers to deliver exceptional service outcomes.
• Conduct cargo inspections at airports and ports as required.
• Contribute to operational excellence, continuous improvement, and safety compliance.

• Minimum 4 years' experience in global forwarding and/or the specialised transport industry.
• Operational and/or business development experience within the logistics sector.
• Understanding of freight forwarding operations and industry regulations.
• Experience working with customers in a service-focused environment.
• Strong computer literacy, including Microsoft Office applications.
• MSIC and ASIC cards will be provided by Toll
• Dangerous Goods training will be provided.

• Knowledge of international and domestic freight forwarding operations.
• Experience in project logistics, heavy haulage, oversized loads, stevedoring, customs brokerage, or related transport operations.
• Strong analytical, problem-solving and numerical skills.
• Excellent communication, collaboration and stakeholder engagement skills.
• High attention to detail with strong organisational and time management capabilities.
• Demonstrated integrity, professionalism, adaptability and a commitment to delivering results.
• Dangerous Goods knowledge and experience is preferred.

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

To find out more about us visit www.careers.tollgroup.com

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.