Cartage Coordinator

Your Benefits
Continuous Training
Sharpen your skills and advance your expertise with our professional development programs.

Great Team
It’s truly the people that make the difference — and with us you’ll join the best team around.

Flat Hierarchies
Get straight through to the decision-makers with our streamlined organizational structure.

Room for Innovation
Turn your ideas into action in an environment that champions creativity and empowers you to lead change.

Events
From team outings to holiday parties and networking events, we build strong connections by spending quality time together.

Quick Decision Processes
Make things happen faster with streamlined processes that promote efficiency and effectiveness.

Job Description
What you can expect
Transport Coordination & Scheduling

• Schedule and coordinate daily cartage movements for import and export shipments.
• Arrange container collections and deliveries to/from ports, depots, warehouses, and customer premises.
• Monitor container availability, VBS (Vehicle Booking System) bookings, and port cut-offs.
• Ensure timely pick-up and delivery in line with customer and operational deadlines.
• Allocate jobs to company drivers or subcontract transport providers.

Port & Regulatory Compliance

• Coordinate port bookings and manage delivery time slots.
• Ensure compliance with NZTA transport regulations and road safety requirements.
• Monitor container detention and demurrage timelines.
• Ensure accurate handling of bonded or uncleared cargo in line with NZ Customs requirements.

Communication & Stakeholder Management

• Act as key liaison between drivers, warehouse teams, freight operators, and customers.
• Provide updates on delivery status, delays, or issues.
• Escalate operational disruptions and resolve transport-related issues promptly.
• Maintain strong working relationships with port operators and transport subcontractors.

Documentation & Systems

• Ensure accurate job entry and updates within the transport or freight operating system.
• Verify delivery instructions and documentation prior to dispatch.
• Monitor Proof of Delivery (POD) collection and system upload.
• Ensure correct cost allocation and transport charging.

Performance & Cost Control

• Monitor transport costs and assist in maintaining profitability.
• Track driver productivity and utilisation.
• Support continuous improvement initiatives within the transport function.

Key Performance Indicators (KPIs)

• On-time collection and delivery performance
• Port booking accuracy
• Reduction in detention and demurrage costs
• POD completion rate
• Transport cost control
• Customer satisfaction

What you bring
Essential

Skills & Experience Required

• Diploma or similar in Freight Forwarding or Logistics from a recognized NZ institute.
• Strong understanding of NZ port operations and container movements
• Knowledge of VBS systems and port cut-off requirements
• Strong organisational and scheduling skills
• Ability to manage multiple daily transport movements
• Strong communication skills

Desirable

• Knowledge of NZTA transport regulations
• Experience coordinating subcontract transport providers
• Familiarity with freight forwarding operating systems
• Understanding of bonded cargo handling

Personal Attributes

• Highly organised and detail-oriented
• Able to work under time pressure
• Strong problem-solving skills
• Decisive and proactive
• Team-oriented
• Customer-focused