Documentation Representative

ARKAS Logistics S.A., a member of Arkas Holding, was founded in Piraeus in 2004. Based on the know-how of a multinational organization, we combine the coverage of needs with the personalized service of our customers.

ARKAS Logistics S.A offers complete transit solutions, connecting all destinations around the globe. It combines the reliability of the leading shipping, road, and airline companies through a local and international network of selected partners.

We are hiring a Documentation Representative based in Piraeus office.

Key Responsibilities:

• Manage and process import and export documentation for sea freight shipments through Piraeus and Thessaloniki ports.
• Ensure timely and accurate preparation, verification, and submission of shipping, customs, and commercial documentation.
• Coordinate with shipping lines, agents, customers, customs brokers, and internal departments to support the smooth flow of shipments.
• Monitor vessel schedules, shipment milestones, and container movements, ensuring information is updated in the company systems.
• Issue and review Bills of Lading, delivery orders, arrival notices, authorizations, and related shipping documents.
• Ensure compliance with customer requirements, international shipping regulations, and company procedures.
• Support cargo release, customs clearance, and final delivery processes.
• Monitor and communicate additional shipment charges, demurrages, and operational updates to relevant stakeholders.
• Handle shipment discrepancies, documentation issues, and cargo claims in collaboration with internal teams and partners.
• Maintain accurate shipment records and support month-end documentation and invoicing processes.
• Contribute to operational reporting and provide support, training, and back-up within the Documentation team when required.

Requirements:

• Bachelor's degree in Business Administration, Logistics, Shipping, or a related field.
• Minimum 1 year of experience in a similar role, preferably within the logistics, freight forwarding, or shipping industry.
• Organizational awareness, including knowledge of company structures, products, and services.
• Excellent written and verbal communication skills in English.
• Ability to organize, prioritize, and manage multiple tasks simultaneously.
• Strong interpersonal and communication skills.

What we are offering:

• Competitive salary
• Friendly work environment
• Career development opportunities
• Private health insurance