Client Programme Manager
Indexed description
We are looking for an experienced Program Manager within Aid, Relief & Government to join our specialized Project Logistics team in Aarhus or Copenhagen, Denmark. As a Program Manager you are a critical element of the team. The goal is a successful customer experience and business growth.
Why Join Maersk Project Logistics?
This is a unique opportunity to work at the intersection of logistics, program management, and Aid, Relief and Government operations, building a winning setup by driving performance and maintain customer relations.
As part of this team, you will collaborate with industry experts, work on strategically important projects, and manage performance for aid, relief & government customers worldwide.
The Opportunity
As Program Manager, you will be responsible for driving performance, KPI’s, data quality, implementation and customer relations.
You will be working closely with the operational team and the sales organisation, handling the customer satisfaction, driving business review and KPI’s.
What You'll Be Doing
- Driving data quality through reporting and power BI tools
- Supporting the client manager with input to the joint strategic roadmap
- Identify efficiency and optimization initiatives to increase profitability /reduce cost to serve
- Leading quarterly business review with the customer on performance
- Manage digital transformation / new system implementation - Support new/additional business is implemented (incl EDI etc.)
- Ensure foundation in place to deliver (eg. SOPs / Origin Workshops etc.)
- Stakeholder management internally and externally
- Drive performance and customer satisfaction
- Collaborate with cross-functional teams across the global Maersk network.
- Customer relationship and satisfaction
- Value to the customer (realization of existing contracts and new initiatives)
- Value to Maersk (efficiency, automation and standardization)
- Ensure execution and reporting as per compliance requirements
Ideally, you bring:
- Strong knowledge on KPI and data driven performance within logistics.
- Experience within Government/Defense or Aid/Relief business
- Excellent relationship-building skills with customers and internal stakeholders.
- Commercial awareness and an interest of developing customer-focused solutions.
- A solid understanding of project logistics and supply chain solutions.
- Continuous Improvement techniques and metric driven
- Ability to focus to define a vision, objectives and priorities
- Excellent communication skills in English.
You’ll benefit from:
- The opportunity to be a part of building up a winning set-up for a new customer, within Government, Aid & Relief.
- Exposure to international logistics operations and stakeholders
- Career growth within one of the world’s leading logistics companies.
- A collaborative and supportive environment
- Continuous learning and professional development opportunities.
- A diverse and inclusive workplace where every perspective is valued.
Join Maersk and help shape the future of global project logistics.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].
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