Administrator Carrier Relations & Inbound Services

Are you looking for a new opportunity that offers meaningful work with true purpose? We would love to welcome you to our multinational team!
Your growth is our growth. We invest in your future by enhancing your skills and abilities through training opportunities and interesting challenges.

At Panasonic, we believe in the power of collaboration - only together can we continue to expand our innovative edge and exceed our customers’ expectations. We are a powerful brand with a rich company culture, based on our 7 principles. It's not just about what we do, but how we do it. To fulfil our social responsibilities, we will continue to do what we have done for over 100 years - to enrich people’s lives at home and at work, and move society forward.

YOUR RESPONSIBILITIES

• Daily exchange with service providers such as ocean carriers and freight forwarders in Europe in terms of rate agreements, service provider selection, lead time control
• Communication with our customers in case of repeating operational issues in order to identify and agree on a solution
• Communication with our service providers in order to verify if our service providers understand and fulfil our requirements and their contractual obligations
• Escalation in case of massive service failures or issues with agreeing according measures
• Support of the system maintenance of SAP Systems (A4P; B4P, PAP)
• Handling of ad Hoc freight requests from our customers at the sales companies
• Support or clarification of the invoice claims with the service providers to assure a smooth self-billing- process and maintain possible ad Hoc rates in the system
• Communication of freight cost claims between the affected Panasonic departments as well as colleagues in Asia, if necessary

WHAT WE ARE LOOKING FOR

• Min. 3 years of work experience in international supply chain and the parties involved (shipper, transport service provider, customs, receiver)
• Fluent in English both spoken and written
• Knowledge of supply chain processes
• Experience in communication of internal and confidential information with external counterparts
• Understanding the external processes of the service providers in order to require the highest level of service.

WHAT WE OFFER YOU

• A fixed-term contract for 12 months
• A challenging role where you can actively contribute to the company's success and take on responsibility
• International work environment
• Attractive remuneration package, social, fitness & health benefits
• Generous mobile working option (2 days in the office)
• High Work-Life Balance
• Transportation allowance
• Special discounts on Panasonic products

ABOUT US
Pana­sonic is one of the largest and lead­ing elec­tronic pro­duct manu­facturers in the world. The depth and variety of our re­search capa­bilities, manu­facturing ex­pertise, high quality and sophisticated pro­ducts have remained strong since 1918. Our mission is to create the Panasonic business of "tomorrow." By integrating business, technology, and creativity, we will realize ideal lifestyles and societies solving social issues globally. Learn more about Sustainability at Panasonic.

Please find here more information about Panasonic as an employer.

DIVERSITY, EQUITY AND INCLUSION
Fairness and equality are in our DNA. We are committed to creating a safe and inclusive workplace where people feel empowered to bring their whole selves to work. We want to ensure that our people are respected for who they are as individuals, valued for what they do and celebrated for their contribution to our business and our community. We are committed to promoting inclusion for the success of our business.

Panasonic is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, and disability, or any other characteristics.