Digital Operations Support Analyst - Cat Customer Support

Caterpillar Digital Operations Support Analyst - Cat Customer Support Reposted 7 Hours AgoSaved Hybrid Peoria, IL, USA 98K-146K Annually Mid level 98K-146K Annually Mid levelArtificial Intelligence • Cloud • Internet of Things • Software • Cybersecurity • IndustrialManage day-to-day support operations for digital marketing and customer-facing platforms, coordinate escalations across teams, monitor platform health and KPIs, drive continuous improvement, create operational documentation and training, onboard new products into support, and deliver operational reporting and governance.Top Skills: AemAgileAzure DevopsDamDevOpsEcommerceJIRAExcelMicrosoft PowerpointMicrosoft TeamsMicrosoft WordMinglePower BIRallySalesforceSdlcSreTableau