Manager Sea Cargo Taiwan

Descriptions of Key Responsibilities/ Tasks:

• To perform the most challenging tasks in the area of sea cargo shipments, booking and delivering of shipments
• To make d ecisions on FCL/LCL development strategies ( inbound & outbound trades) on country leve l
• To maintain agents relationship in accordance with company policy
• To create SOP’s (Standard Operating Procedures)
• To handle pricing & calculation and make offers to customers
• To c oordinat e and work close with local sales teams, special sales actions
• To accept offers and optimizes the organization of transport
• To be responsible for monthly results of the department
• To monitor KPI for the department
• To select service provider and monitor the cost
• To handle daily operations for project shipments and VIP accounts
• To monitor the completion of procedure for dispatching and delivering of shipments (entering electronic data, cover of insurance etc.)
• To monitor timely invoicing and payments
• To monitor the keeping of budget lines
• To develop improvement initiatives of continuous business success
• To make analysis of request (credit worthiness of the Company)
• To set target with the department and monitor the achievement
• To provide customer service and keep contact with agents
• To adjust complaints – Trouble Shooting
• To handle claims together with legal department
• to issue obligatory instruction, directives and information in his/her field of responsibility and monitor compliance and performance
• To be responsible for personnel leadership within the department
• To coordinate within the department and with other departments and countries within the Company
• To train and mentor high potentials in operations and sales
• To take up additional assignments/tasks as required to meet with the Company needs .

Minimum Education /Qualifications/Experience:

University degree in Business Administration/ Logistics or equivalent with relevant and at least 8 years industrial experience of which 4 years must be in managerial positions

Special Knowledge:

Computer basic knowledge, MS Office

AS400 – comprehensive user know-how

S.P.O.T. know-how and ability to demonstrate

Cargowise user

English language

Mandarin language

Personal Qualification：

Negotiation and communication skills

Leadership and organizing ability

Driving force

Dynamic

Commercial thinking

Proactive

Structured person

Motivating

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.