Manager, Engineering Support
Indexed description
Bestow Manager, Engineering Support 9 Hours AgoSaved Remote or Hybrid US 137K-172K Hourly Senior level 137K-172K Hourly Senior levelBig Data • Fintech • Information Technology • Insurance • SoftwareLead a team of Technical Solutions Engineers to triage, diagnose, and resolve production issues across Bestow's platform. Own support queue, incident command, SLAs, runbooks, automation, observability, and partner escalation while contributing ~20% production-level code and converting recurring issues into funded roadmap work.Top Skills: ApmAsync MessagingBigQueryGenai Developer ToolsGoGoogle Cloud PlatformGrpcIncident.IoKubernetesMicroservicesOpenapiPagerdutyPostgresProtocol BuffersPythonRelational DatabaseRestSession ReplaySQLStructured LoggingSwaggerTypescript
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