Client Solutions Retention Representative (Cox Business)
Indexed description
Cox Enterprises Client Solutions Retention Representative (Cox Business) Reposted 20 Hours AgoSaved Hybrid Wichita, KS, USA 17-26 Hourly Mid level 17-26 Hourly Mid levelArtificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • CybersecurityManage SMB customer retention by resolving billing and service issues, negotiating renewals and offers, making outbound outreach for upsells and referrals, troubleshooting service problems, coordinating with sales support, and driving incremental revenue while reducing controllable churn.
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