Custom Clearance Supervisor

JOB DESCRIPTION:

1. Manage end-to-end import and export customs clearance processes, including document verification, customs declaration, and duty and tax settlement
2. Ensure all customs clearance activities comply with applicable regulations while minimizing operational and compliance risks.
3. Establish and maintain effective relationships with Customs authorities, government agencies, freight forwarders, and logistics service providers.
4. Lead, develop, and evaluate the customs clearance team while driving process and cost optimization initiatives.
5. Prepare reports and data analysis and support audit activities and other import-export related requirements.

QUALIFICATION:

1. Bachelor's degree in international Trade, Logistics, Customs, Supply Chain Management, or related fields (Diploma holders with at least 5 years of relevant experience are welcome to apply).
2. Minimum 3 years of experience as a Customs Clearance Supervisor or in a similar role in Indonesia.
3. Strong knowledge of Indonesian import-export regulations, customs procedures, tariff policies, and the INSW system.
4. Proven experience in handling complex customs clearance issues and managing a customs team.
5. Experience in handling import licenses (API), PI Besi Baja, Audit Bea Cukai, SNI, BPOM registrations, and Certificates of Origin (COO) will be an added advantage.
6. Proficient in English, both written and spoken
7. Excellent communication, coordination, problem-solving, and risk management skills.
8. Strong compliance mindset with a focus on cost optimization and process improvement.
9. Willing to work mobile (from office to port) to handling clearance import process
10. Placement: Head Office, PIK