Sales and Logistics Co-Ordinator

The Sales & Logistics Coordinator is responsible for managing commercial, logistics and regulatory activity linked to the sale and international shipment of waste‑derived alternative fuels. The role supports business development, maintains the sales pipeline, and works closely with internal teams to meet sales, volume and profit margin targets.

The position coordinates trailer, container and vessel movements, oversees customs procedures, administers Transfrontier Shipment (TFS) notifications, and ensures compliant and timely movement of alternative fuels across domestic and international markets. The role acts as a key interface between customers, suppliers, shipping brokers, regulatory authorities and internal operations.

Key Responsibilities

Logistics & Shipping Coordination

• Coordinate domestic and international shipments by road, rail, container and bulk vessel.
• Arrange transport bookings and liaise with hauliers, ports, freight forwarders and shipping agents.
• Manage vessel nominations, loading schedules and shipping documentation.
• Track shipments and provide regular updates to customers and internal teams.
• Negotiate logistical costs and support logistics cost‑optimisation initiatives.
• Resolve logistics issues, delays and discrepancies.

Sales & Commercial Support

• Support the sales team in developing and maintaining customer relationships.
• Assist with quotations, commercial proposals and sales pipeline management.
• Provide excellent customer service and respond to enquiries professionally and promptly.
• Coordinate customer sample deliveries.
• Follow up on customer concerns to ensure satisfaction.
• Collaborate with internal departments to align sales‑related activities with company goals.
• Contribute to a positive team environment; some international travel may be required.

Customs & Waste Compliance

• Prepare and manage import/export customs documentation.
• Administer TFS applications, movements and exports in line with regulations.
• Liaise with regulatory authorities, environmental agencies and competent authorities.
• Work with customs brokers and freight forwarders to ensure timely clearance.
• Ensure accurate HS codes, customs values and origin declarations.
• Monitor regulatory changes affecting shipments.
• Resolve customs delays and documentation discrepancies.
• Ensure all customs and regulatory documentation is accurate and submitted on time.

Person Specification

Qualifications, Knowledge & Experience

• Experience preparing export and customs documentation.
• Understanding of customs procedures and international trade documentation.
• Experience working with freight forwarders, customs brokers and shipping agents.
• Minimum 2 years’ TFS experience.
• Knowledge of Basel Convention and OECD/Non‑OECD shipment regulations.
• Understanding of environmental permits and waste classifications.
• Minimum 3 years’ logistics/shipping experience, including bulk vessel coordination.
• Knowledge of Incoterms.
• Experience with ports and shipping agents (desirable).
• Alternative fuels experience (desirable).
• Strong written/verbal communication and IT skills (Microsoft 365; ERP/CRM beneficial).
• Ability to manage multiple projects and meet deadlines.

Personal Qualities & Competencies

• Positive “can‑do” attitude with a commercial, results‑driven focus.
• Collaborative team player with a proactive approach.
• Commercially aware with strong problem‑solving capability.
• Excellent attention to detail.
• Strong written and face‑to‑face communication skills.
• Ability to build trust and strong working relationships.
• Strong interpersonal and negotiation skills.
• Confident challenging decisions to promote best practice.
• Able to work under pressure and meet deadlines.

Other Requirements

• Full valid driving licence.