Shipper/Receiver

The Shipper/Receiver oversees and maintains records of all shipping and receiving activities and is responsible for organizing, sorting, and transferring goods from one location to another.

MAJOR DUTIES

• Perform general physical activities to load, unload, sort, and move shipments by hand or using material handling equipment.


• Verify, accept, count, and enter all incoming goods into the ERP system, including documenting their condition.


• Pick and pack orders for delivery or transfer.


• Create courier waybills on a daily basis using courier platforms.


• Schedule freight pickups and deliveries.


• Update the status of inbound and outbound orders in the ERP system.


• Contact carrier representatives regarding the shipment and delivery of materials.


• Assist in resolving discrepancies between orders and goods, including delays, condition issues, weight variances, and quality concerns.


• Ensure the accuracy of the quantity and contents of products received and shipped in accordance with approved documentation.


• Perform regular cycle counts and monitor stock levels.


• Restock merchandise as required.


• Process returned goods in a timely manner.


• Maintain the organization and cleanliness of the warehouse.


• Interact with customers, couriers, drivers, and other employees in a professional manner.


• Perform driving duties as required. A valid driver's licence is required.

POSITION REQUIREMENTS

Grade 12 diploma or equivalent.

Two (2) or more years of experience in a similar position.

Valid Class G driver's license with a satisfactory driving record.

Certification in lift truck operation is preferred.

Previous industry experience is preferred.

Solid knowledge of ISO procedures is preferred.

Excellent verbal and written communication skills in English.

Experience using various courier software programs.

Excellent interpersonal skills.

Ability to work independently and collaboratively as part of a team.

Strong organizational skills and exceptional attention to detail.

Ability to thrive in a fast-paced environment.

Ability to manage multiple priorities and meet deadlines.

Demonstrated willingness to learn and assume new responsibilities.

Ability to work a flexible schedule and safely lift a minimum of 50 pounds.