Shipping & Documentation Support - Hawthorn East

We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day.

About The Team

Our Commercial team is a large, but a close-knit group of trading experts, who are ready to shape the future of Coles. We pride ourselves on the long-lasting supplier relationships we build, the new ideas we develop and how passionately we work to help Australian eat and live better every day. And the best part? We’re all so different. We bring diversity of thought, backgrounds, and experience to every Business Unit across Coles Supermarkets and Liquor.

About The Role

Coles’ meat export business has been in operation for 20 years and generates over $500m in sales to 40+ countries globally. The meat export team is a dedicated team under our Meat Deli Seafood & Convenience team who focus on achieving the business commercial return for carcass balance volume from Coles integrated meat model.

In this role, you will be essential in safeguarding Coles’ brands in domestic and international markets by ensuring that supply is delivered in full, on time and within quality requirements, overall costs are minimised, and supply delivers optimal financial return.

You will also

• Contribute opportunities to improve operating environment (stock, supply chain, etc.) to advance an insight-driven and evidence-based approach to stock management and logistics
• Work with stakeholders to evaluate, prioritize and present opportunities for improvement for endorsement and sign-off
• Conduct structured reviews of logistics and administrative processes with a view to increasing their alignment with Coles Export’s strategic agenda
• Manage supplier relationships and performance, including compliance issues (Shipping & Docs), working with suppliers to address capability and capacity constraints and resolve issues
• Build customer confidence and trust by providing a consistently high-quality customer experience

About Your Skills

In this exciting role no two days will be the same. Our ideal candidate is someone with a long-term strategic lens who is highly collaborative and has exceptional attention to detail. You’ll also have a vested interest in upholding compliance standards.

Your skills should include

• Deep knowledge of supply chain and logistics and experience managing these domestically and internationally
• Experience in handling all aspects of Shipping, facilitating orders / tracking / verifying product shipped, preferably experience working for a shipping line or an exporter which directly handles shipments
• Understanding of financial management practices
• Experience in generating export documentation (VECCI / Dept of Agriculture / ExDoc)
• Ability to confidently liaise with customers / logistics operations to ensure orders are processed in a timely and accurate manner
• Strong attention to detail
• Excellent time management skills with the ability to work autonomously

What’s in it for you?

• Flexible working options We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About The Recruitment Process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email [email protected]

Job ID  191889

Employment Type  Full time