Controller: Inventory

Job Context

Responsible functionally to the Customer Service Manager, controlling the flow of goods including receipt, storage, issues, and other inventory management functions

and keeping accurate accounting and records of stock items.

Key Performance Areas (KPAs)

Stock Management

• Performs warehousing and storekeeping tasks to include, receiving, identifying, handling, storing, and issuing clients’ stock.
• Post stock receipts and issues into the respective stock physical binders of each client immediately after any transaction.
• Maintain compliance with operating procedures in terms of Good Warehousing Practice (GWP) and adherence to SOP/ SLA agreed with clients.
• Determine appropriate storage locations, placement of stocks, warehouse arrangement to maximise space utilization in the warehouse.
• Unpack and assemble incoming items and check for condition, quantity, and type against shipping documents, fix stock identification tags where applicable.
• Issue warehouse stocks to fill requisitions as required.
• In conjunction with the CSM and clients’ representatives, establish delivery priorities and delivery destination points through coordinated activities.
• In conjunction with the Quality Assurance Pharmacist/CSM, update stock expiry status (Stock Expiry Reports), damaged, expired stock etc and place damaged/expired stocks in the quarantine bay.
• Escalation of all damaged, expired, and faulty stocks to the CSM and Quality Assurance Pharmacist and ensure they are separated from sound stock physically.

Stock reporting

Take physical inventory checks on a regular basis and resolve inventory discrepancies promptly. Escalate to CSM all observed discrepancies within 24 hours.

Provide accurate records of physical stocks in warehouse whenever required.

GWP

• Manage all warehousing process in line with clients SOPs/SLAs
• Maintain Good Warehousing Practices (GWP).
• Ensures warehouse and stock safety, proper storage conditions, temperatures, practices, methods are maintained.

Assets

• Monitor the safety, security and cleanliness of the warehouse and report accordingly.
• Ensure the protection of the company’s assets against careless handling and fraudulent practices. Supervise operators of material handling equipment (forklifts) used in receipt, storage, and shipment of goods within warehouse areas.

HSE

• Shall promote a culture of safety and align with MDS HSEQ policy and guidelines.
• Participation in TQS and HSE meetings and carrying out agreed action points.

Qualifications Required

• Graduate degree/HND in Natural/Social Sciences or any other disciplines.

Skills Required and Experience Required

• 1-2 years post qualification experience in warehousing, inventory management, store keeping or customer service
• WMS experience
• Inventory management experience
• Process or workflow management
• Customer service experience

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.

WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.