Operations Coordinator

Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries.

From ride-hailing and food delivery to scooters, e-bikes, and car-sharing, Bolt helps people move through cities every day. Small, autonomous teams drive this work, combining the speed and ownership of a startup with the scale of a global technology company backed by more than €1bn in funding.

And we're just getting started.

Why join Bolt?

• Build the future of mobility and help transform how people live and move in cities.
• Tackle challenges at scale that span technology, operations, regulation, and growth.
• Take real ownership early. Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry.
• Join one of Europe's leading technology companies, backed by world-class investors including Sequoia.

As an Operations Coordinator, you’ll plan and manage all operations and be the first point of contact for any issues. You’ll closely monitor KPIs to meet our operating standards, optimise operational efficiency and costs, and ensure that e-scooters are deployed to high-demand areas.

You’ll work closely with the local Maintenance team, Senior Operations Manager, and HQ teams, including Customer Support, Central Operations, Legal and Marketing, to address any issues related to operations or products.

This is a full-time, permanent position. The monthly gross salary for this role ranges from €1833 – €2333 depending on the interview result and evaluation of your experience, skills, and expertise.

Main Tasks And Responsibilities

• Managing local operations, prioritising assignments effectively, analysing and monitoring city metrics, reporting them to relevant stakeholders, and identifying local trends, risks, and opportunities for improvement.
• Streamlining operations by creating and optimising standardised processes to increase efficiency and resolve operational challenges.
• Taking actions based on customer feedback and identifying areas of improvement to enhance our customers’ satisfaction.
• Supporting the development of effective strategies to enhance our fleet’s value proposition and improve performance and retention.
• Ensuring compliance with all legal, health, and safety regulations and keeping relevant stakeholders informed of any changes or updates to avoid potential risks.

• You have at least 1 years of experience in Operations, Logistics, or a related field.
• You’re a great collaborator, and you can easily network with people of various backgrounds.
• You possess good analytical skills and experience working with software like Excel or Google Sheets.
• You’re interested in shared mobility and new technologies, and you drive efficiency by improving and standardising processes.
• You’re a detail-oriented problem solver who takes responsibility for your work. You can work independently and possess strong prioritisation and time management skills.

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

At Bolt, using AI daily is a baseline expectation for everyone. If there’s a faster, smarter way to do your work, we expect you to find it. You’re still responsible for the output, so the standard stays high when using AI tools.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

Everyone is welcome

Bolt is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, colour, nationality, religion, gender or gender identity, sexual orientation, age, or disability.

We welcome applications from all backgrounds and are happy to make reasonable accommodations throughout our hiring process. If you require any adjustments, please let us know.