Customer Service Coordinator (m/f/d) in Stokke

• Stokke
• Commercial professions (other)
• Office, administration, processing
• Code: NOR2026-01

We are among the world's leading providers of logistics solutions for the chemical, mineral oil, gas, and food industries, based on our core competencies. As a family business, we stand behind each and every one of our 3,800 employees worldwide. Their skills, commitment, and expertise are the foundation that allows us to always go a step further and consistently deliver the best solutions to our customers. Make something special out of your skills too.

For our location in Stokke, we are looking for a Customer Service Coordinator (m/f/d) who embodies what all our employees have in common: always going one step further.

Your Responsibilities

• Manage and coordinate customer orders from receipt to completion, ensuring timely registration, feasibility assessment, and order confirmation
• Act as the primary point of contact and Order Owner, coordinating all involved operational units to ensure smooth transport execution
• Ensure compliance with legal requirements, company policies, quality standards, operational procedures, and customer specifications
• Plan and optimize the utilization of customer, contract, and dedicated transport equipment and resources
• Prepare, monitor, and ensure the accurate completion of all relevant transport and shipping documentation
• Proactively manage transport deviations, incidents, and claims, keeping customers informed and ensuring proper documentation in relevant systems
• Coordinate additional services and costs, including cleaning documentation, extra cost management, and transport cost control
• Support continuous operational excellence by driving efficient processes, executing first-order procedures, and ensuring successful order closure and reporting

Your Expertise

• Successfully completed commercial vocational training, ideally in Freight Forwarding and Logistics Services
• Relevant professional experience in international logistics
• Strong interpersonal and teamwork skills
• Resilient and able to maintain performance in high-pressure situations
• Flexible working approach with willingness to work shifts when required
• Good working knowledge of Microsoft Office applications
• Fluent communication skills in English, both written and verbal

Benefits

• A respectful and team-oriented corporate culture
• Challenging roles with a high degree of autonomy and responsibility
• Personal development opportunities with support for training and further education
• Professional exchange within a highly motivated team

Make more possible

Piyathip Kaewta looks forward to receiving your application, referring to the following vacancy number: NOR2026-01.

• Piyathip Kaewta
• Talent Acquisation Specialist